DESCRIPTION

Reports to: Customer Services & Intraday Manager
Location: Leicester
Working hours: 37.5 hours per week shifts covering 6am – 10pm (Monday – Friday) and 9am – 5pm (Saturday & Sunday)
Salary: £25,000 - £25,570 per annum.
Any shifts from 6am – 8am will be paid at £15 per hour (Subject to Tax and NI)
Any shifts from 16.30-18.30pm will be paid at £15 per hour (Subject to Tax and NI)
Yü Smart is a Metering Equipment Manager within the Energy Sector delivering smart meter and EV charge-point installation services. Yü Smart are looking for an Intraday Co-ordinator to join our brand new, innovative business. This is a great opportunity to work for a small but forward-thinking business that has major growth plans, at an exciting time in its evolution.
We are looking for an Intraday Co-ordinator to drive sustainable and operational change to create breakthrough benefits. The role will involve you working closely with all departments in the business and having regular meetings with exposure to senior management.
Passionate and motivated people are the power behind our growth so we’re looking to expand our team and you could be part of our success story.

RELEVANT QUALIFICATIONS / EXPERIENCE:

• Excellent communication skills, both written and verbal.
• Basic computer skills, as well as an excellent telephone manner.
• Exceptional organisational skills particularly in time and diary management.

HERE’S A TASTE OF WHAT YOU’LL BE DOING:

• Understanding of SMETS2 products and the metering industry.
• To work closely with customers, field operatives and energy suppliers and be able to build a good rapport with a range of people.
• To manage day-to-day operations of the field operatives including work allocation, delivery of customer expectations and jobs outcomes.
• The ability to record information with a high degree of accuracy.
• Able to work with multiple requests simultaneously and complete each task accurately and efficiently.
• To take responsibility for maintaining an appropriate level of knowledge and seeking assistance from your line manager and/or colleagues where required.