• Principal Responsibilities:Coordinate all aspects of logistics operations while ensuring adherence to all relevant customs regulations.
• Coordinate the packing and dispatch of regular consolidation shipments to the central spares hub in Europe.
• Ensuring full accuracy of inventory, compliance with shipping documentation requirements, and adherence to delivery schedules.
• Manage and process all import clearances with third parties, ensuring accuracy and timely completion of all required documentation.
• Arrange all aspects of Spares, Freight, and Machine shipments, ensuring the preparation and accuracy of all export documentation in line with customer requirements.
• Obtain, review, and manage Machine and Freight quotations to secure cost-effective and compliant transport solutions.
• Optimise logistics processes and identify improvements across LCL (Low Container Load), FCL (Full Container Load), DG (Dangerous Goods by air, road, and sea), and international freight movements.
• Update and maintain all Logistics procedures and work instructions.
• Maintain a high level of knowledge across HTS codes, packing regulations, and country-specific export requirements.
• Act as Logistics representative for internal meeting and provide updates on current on-going machine shipment status.
• Strong understanding of international trade, Customs compliance, and Incoterms.

Working with:

• External contacts - Freight agents, Courier account reps, Insurance brokers, Customs Departments
• CS Team members / Installations
• Commercial Team members
• Operations Team Members
• R&D Team members
• Knowledge and ExperienceExperience with freight forwarding, booking shipments, and preparing import / export documentation.
• Knowledge of HTS/HS codes, Incoterms and export packing.
• Experience in shipping dangerous goods by road and / or air would be beneficial.
• IT skills, especially Excel and Word.
• Experience in moving large machinery by road, air and sea.
• Responsibilities:Receiving and dealing with both calls and emails from customers requiring assistance
• Scheduling delivery and collections
• Route Planning
• Arranging vehicle change overs and vehicle rotation for customers
• Identifying vehicles requiring service and MOT, booking them in and communicating this with our customers
• Dealing with the processing of new rentals, and off-hires
• Processing hire invoices for customers
• Managing and processing jobs for vehicles off the road
• Managing and processing breakdowns for customers
• Any other relevant tasks supporting the wider business
• Required skills & Experience:Computer Literate
• Excellent communicator with customer service experience
• Friendly, positive ‘Can-Do’ attitude, with a ‘yes’ approach to our customers
• Full Driving License
• Looking to take an active role in the development and growth of our business
• Great rewards for great work:Great customer experiences begin with team members who feel valued and respected. That’s why we are committed to looking after our people as much as our customers.We offer:33 days holiday inclusive of bank holidays
• Employee Assistance Programme (EAP) provided by Health Assured – 24/7 support for your mental health and wellbeing.
• Employee discounts on car rental across Avis Budget Group.
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