CORE RESPONSIBILITIES

Order fulfilment & customer service

• Accurately key and process all wholesaler and customer orders in the inventory system (Unleashed) and despatch from the correct 3PL warehouse.
• Coordinate delivery time-slots, short-supply and out-of-stock communications, ETAs and overdue-order follow-ups with wholesaler stock controllers.

Stock & 3PL management

• Coordinate stock levels and movements across four national 3PL warehouses, including inter-warehouse transfers, damaged/short-life stock and pallet management.
• Reconcile stock-on-hand weekly between the source-of-truth system (Unleashed) and the 3PLs’ warehouse system (Carton Cloud); investigate and resolve discrepancies.

Excise & compliance

• Support the alcohol-excise despatch process - obtain delivery authorities (ATDs) and complete LAL (litres of alcohol) checks before stock release.
• Coordinate compliant stock disposal and excise reclaim, and prepare monthly container-deposit / EPA reporting (SA & NT) by the required deadline.

Forecasting & production support

• Support demand forecasting and the production plan - help compare sales run-rate, growth and known events against stock-on-hand to inform what to produce, how much and when.
• Raise and track production purchase orders with contract producers, accounting for lead times, minimum order quantities and volume-based pricing, to help keep stock available without over-producing.
• Support new-product development (production scheduling, packaging, barcodes/GS1) from concept to first order.

Reporting & master data

• Produce sales reports for the national sales team - by SKU, customer, state and sales manager - and support the company dashboard.
• Maintain master data: product/article and barcode setup, new supplier applications, and customer/pricing configuration.

Collaboration & continuous improvement

• Document and maintain operational processes so key knowledge is captured and not single-person dependent.
• Maintain day-to-day producer, 3PL and wholesaler contact and support operations in cross-department planning.

What success looks like (KPIs)

• Best-selling SKUs stay in stock; stock-outs on core lines are rare and short.
• Orders are keyed and despatched accurately and on time; overdue/unfulfilled POs are minimal.
• Stock-on-hand reconciles cleanly between Unleashed and the 3PLs each week.
• All excise and EPA/compliance obligations are met on time
• Production runs are timed and sized to demand - good availability without excess stock or tied-up cash/excise.
• Sales and operational reporting is accurate, consistent and on schedule.

About the job

• Play a key role in optimising operations in our purpose-led, B Corp certified fashion business
• Lead and influence DC performance across Wholesale, Retail & eCommerce
• Join a collaborative, down-to-earth team that genuinely values balance and sustainability
• Monday - Friday on site in Reservoir, Melbourne (*6am starts essential*) open to Part Time
• 12 Month Parental Leave Contract Opportunity

About The Role

We’re looking for a proactive, detail-obsessed Inventory Coordinator to take ownership of stock accuracy and flow across our Distribution Centre. As a member of our DC team, you’ll oversee inventory integrity, storage optimisation and replenishment — ensuring our products move quickly, efficiently and accurately between all touch points.

Your responsibilities will include:

• Maintaining highly accurate inventory, stock locations and cycle counts
• Optimising storage, replenishment and pick efficiency
• Coordinating inbound stock, container unloads and returns processing
• Partnering with Planning, Production and DC teams to resolve stock and supplier issues

This is a full-time, Monday - Friday, on site role based in our Reservoir Distribution Centre – 6am starts are non-negotiable (we are open to considering part-time for the right candidate).

What We'll Love About You

You thrive on organisation, data accuracy and making things run better every day. You bring a hands-on mindset and enjoy leading by example in a fast-moving environment.

• Experience working with warehouse systems (WMS) and strong systems capability
• Confidence utilising data (Excel essential) to drive accuracy, decisions and improvements
• Strong attention to detail and commitment to stock integrity
• Solutions-focused mindset with ability to prioritise and adapt
• Commitment to safety, teamwork and continuous improvement

In Return, We Offer

• Salary and benefits aligned to your experience
• Supportive, collaborative and people-first culture
• Generous product discounts and team benefits
• Genuine commitment to work-life balance
• Opportunity to contribute to a certified B Corp business committed to sustainability

About ELK

ELK is an independent Melbourne-based fashion brand driven by creativity, innovation and responsibility. As a certified B Corp and 1% for the Planet member, we are committed to positive environmental and social impact.

At ELK, we nurture an open, inclusive workplace, valuing authenticity, transparency and community and celebrate individual strengths. We strive to ensure our team reflects the diversity of our customers and the communities in which we work. We embrace the opportunity to welcome talent who are passionate not just about what we do but why we do it, irrespective of background, life stage, identity, and ability. Join us on our journey as a responsible business, making better products for a healthier planet.