WHO WE ARE:

At Trail Appliances, we are committed to providing our customers with unparalleled customer service, competitive pricing, and expert advice. We pride ourselves on our strong family values and collaborative work culture that values respect, integrity, diversity, passion, and laughter. These values have helped us build a reputation as an industry leader.

WHAT WE OFFER:

We offer excellent training, competitive benefits, and the support you need to succeed, including mentorship and ongoing growth opportunities. If you’re passionate about customer service and looking for more than just a job, apply today to become part of our talented and high-performing team! We provide:

• Health & dental benefits
• Personal care days
• Statutory holidays off
• Employee & family assistance program
• Staff incentives and rewards
• Employee discounts

• Ensure accurate and timely release of sales orders, verifying completeness and resolving discrepancies.
• Support Sales Consultants by troubleshooting order issues, managing documentation, and communicating order statuses.
• Investigate and resolve serial number discrepancies, maintaining accurate records and updating system data.
• Analyze and correct issues related to previously sold items, coordinating with sales, warehouse, and customer service teams.
• Maintain organized, audit-ready documentation for sales orders, serial numbers, and inventory corrections.