Inventory Technician III at Astreya

Singapore, , Singapore -

Full Time

Start Date

Immediate

Expiry Date

06 Oct, 26

Salary

0.0

Posted On

08 Jul, 26

Experience

5 year(s) or above

Remote Job

Yes

Telecommute

Yes

Sponsor Visa

Skills

Inventory Management, Asset Management, Audio Visual Troubleshooting, Customer Support, Ticketing Systems, Hardware Deployment, Conference Room Maintenance, E-recycling, Written Communication, Verbal Communication, Decision Making, Time Management

Industry

IT Services and IT Consulting

Description

What this Job Entails: Inventory Technicians are responsible for providing the Astreya user experience. From order tracking, accessories management, managing hardware and accessory deployment to front line users, conference room maintenance and behind the scenes user setup, Inventory Technicians enable over 70,000 staff around the globe. This is an introductory role to IT services. Scope: Works on complex assignments requiring a high degree of initiative Requires minimal oversight and is proactive. May act as a team leader. Your Roles and Responsibilities: Handle inventory and asset management, conference room preventative maintenance, and e-recycling Support a complex and fast paced environment focused on video conference rooms with outstanding attention to customer satisfaction Ensure audio and visual quality, troubleshooting any issues that may arise and any requests from meeting attendees. Deploy and recover laptop and desktop images Perform customer support for over 70,000 users worldwide from IT accessory to workstation dressing Use ticketing systems to report individual work accomplishments and to track Service Level Agreements (SLAs) Utilize Inventory Data management software to maintain inventory accuracy and workflow Contribute to large scale global projects as needed Other duties as required. This list is not meant to be a comprehensive inventory of all responsibilities assigned to this position Required Qualifications/Skills: High school diploma or general education degree (GED) and 5+ years’ related experience and/or training; or equivalent combination of education and experience Excellent written and verbal communications skills Ability to work in a large team with minimal supervision Capable of providing an outstanding user experience Knowledge of Inventory and IT Ability to excel in a fast paced work environment Ability to make sound decisions when faced with competing priorities Results oriented and can identify the steps to be taken to achieve objectives Preferred Qualifications: Past business operations experience Some customer experience background or familiarity Physical Demand & Work Environment: Ability to lift and carry 50 pounds or more of equipment safely, multiple times per day Must have the ability to perform office-related tasks which may include prolonged sitting or standing Must have the ability to move from place to place within an office environment Must be able to use a computer Must have the ability to communicate effectively Some positions may require occasional repetitive motion or movements of the wrists, hands, and/or fingers We’re so glad you’re here. Use this space to explore career opportunities, track your application, and take next steps with a global team that values people and progress. Astreya is a global IT managed services provider dedicated to creating technology solutions that are reliable and human-centered. We partner with the world’s most innovative organizations to optimize modern IT environments across the digital workplace, cloud, data, AI, and enterprise platforms. Our people are our strength. Across regions and roles, Astreyans bring deep expertise, curiosity, and a commitment to excellence. We believe great technology starts with great humans, which is why we invest in learning, collaboration, and career growth. At Astreya, transparency, accountability, and trust guide how we work with each other and our customers. We foster an inclusive culture where diverse perspectives are valued and everyone has the opportunity to make an impact. Join us to build solutions that matter and shape the future of IT together. Onwards and upwards!

Responsibilities

Manage IT inventory, asset tracking, and the maintenance of video conference rooms for a global workforce. Provide front-line user support, including hardware deployment and workstation setup, while utilizing ticketing systems to track SLAs.