About Community Action House
Since its founding in 1969, Community Action House has been the focal point of community efforts to provide critical support and pathways out of poverty for our neighbors in need. Our community-powered work takes a client-centric approach that meets people wherever they are at and offers services that enhance ownership and agency. Our work is organized in three interconnected areas: Food Access, Resource Navigation, and Financial Wellness. Welcome, excellence, and collaboration are some of our core values.
In October 2021, we launched our new ‘Food Club & Opportunity Hub’ to expand efficient, impactful healthy food assistance with the on-site integration of other pathway programs. More recently, we announced a partnership with Dwelling Place to help address the affordable housing crisis here in Holland. In July 2023, we publicly launched our expansion of Lakeshore Food Rescue (www.lakeshorefoodrescue.org).
Organizational budget: $9M-10M (inclusive of $5M in-kind support)
Agency Size: 60-70 staff and 2,300+ annual volunteers
Our Values

Who we are. Who we aspire to be. What drives us. What unites us. Learn more, here!

• Radically Welcoming
• Guest-Centered
• Lead with Kindness
• Curiosity-Driven
• Always Improving
• Collaborative by Design
• Contagious Commitment
• One Team

EDUCATION & EXPERIENCE

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• 1+ years of relevant experience required

• High School Diploma required; or in place of a degree, equivalent years of experience
• Valid driver’s license (or ability to obtain)
• ServSafe Food Handler Certification or willingness to obtain in onboarding
• Bilingual Spanish proficiency preferred

QUALIFICATIONS

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• Experience with inventory management systems is preferred.

• Ability to work both independently without close oversight, but also a team player who will intentionally engage and collaborate across teams.
• Self-directed and action oriented, with a strong commitment to continuous improvement.
• Proven ability to learn, think, plan and act, with limited backstopping.
• Proven time-management skills and ability to manage multiple tasks and projects at a time.
• Thrives in changing and ambiguous work environments.
• Diligent with a high attention to detail.
• Experience using GSuite & MS Office.
• Demonstrate a genuine passion for our mission and a commitment to upholding our team’s values: Radically Welcoming, Guest-Centered, Lead with Kindness, Curiosity-Driven, Always Improving, Collaborative by Design, Contagious Commitment, & One Team.
• Ability to work effectively in collaboration with diverse groups of people.
• Willingness and interest in continuous learning and adaptation based on your professional interests and organizational needs.
• A high standard of performance and integrity, and ability to lead by example to foster a positive workplace culture.
• Proficiency in clear and effective written and verbal communication, and ability to develop trusting professional relationships.

PHYSICAL REQUIREMENTS

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• Occasionally work in stationary position

• Continuously move about work area
• Continuously use hands/fingers to handle or feel
• Frequently reach with hands and arms
• Occasionally ascend/descend (stairs/ladder/etc.)
• Frequently bend, stoop, kneel, crouch, or crawl
• Continuously use eyesight clarity/accuracy or visual perception
• Frequently read and understand written word
• Occasionally drive a vehicle for work
• Frequently operate computer and general office machines
• Occasionally Work outside in variable weather conditions
• Frequently operate machines: pallet jack, forklift, walkie stacker, cardboard baler
• Frequently ability to push, pull, and lift up to 50-75 pounds

OTHER FACTORS

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• Access to consistent and reliable transportation

• This position will function primarily in a warehouse environment.
• This position requires the employee to wear safety toe shoes during work hours. Community Action House reimburses employees up to $100 toward the purchase of safety toe shoes of their choice.
• Evening hours occasionally, on an as-needed basis
• Weekend hours occasionally, on an as-needed basis
  Application
  Interviews are conducted on a rolling basis until position is filled. To apply, submit resume and 1 page cover letter, depending on position. Contact peopleandculture@communityactionhouse.org with questions.
  Equal Opportunity Employer
  Community Action House is committed to creating a diverse work environment and is proud to be an equal opportunity employer. We do not discriminate on the basis of race, religion, color, sex (including pregnancy, childbirth, medical condition related to pregnancy or childbirth), sexual orientation, and gender identity, national origin, disability, age, genetic information, height, weight, marital status, veteran status, or any other status protected under applicable federal, state, or local laws. We encourage applicants of all backgrounds to apply.
  Note: This Job Description is a description of the typical duties of this position, and is not intended to be a comprehensive list of all duties. Job incumbents may be asked to perform other duties as required

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• Assist day-to-day operations for inventory management, warehousing and procurement.

• Primary focus is on the flow of food from truck dock to storage.
• Coordinate daily with Food Access, Logistics and Food Rescue & Partnership teams for the collection, processing and distribution of food.
• Assist in day-to-day ordering and vendor coordination for Community Action House Food Access programs, as informed by the Food Club Manager’s food procurement priorities, while the Senior Manager of Food Partnerships actively seeks, secures, and maintains strategic food partnerships and acquisition pathways, including reduced-price purchasing, donations, or food rescue.
• Contribute to the upkeep of inventory for dry storage, cooler, and freezer for Food Club, the Community Kitchen, and Lakeshore Food Rescue, including monitoring cooler temperatures to ensure food safety, and collaborating with program teams to track and maintain inventory while ensuring team responsibilities are met.”
• Support the maintenance and organization of inventory systems and processes, leveraging technology and reporting capabilities.
• Support inventory turnover and throughput, and organize food and supplies for efficient and effective distribution.
• Assist with maintaining a clean and organized work area for volunteer and staff use, ensuring food safety standards are followed in all food storage areas, while the Food Club Manager provides strategic oversight of warehouse organization, safety, and process flow.
• Collaborate with the Food Club Manager and make recommendations on tasks related to processing and repackaging foods, and warehouse organization.
• Collaborate successfully with Food Club Team and make recommendations on sales, stocking, and merchandising and fulfilling inventory to meet the needs of Community Action House guests.
• Assist in maintaining recycling and compost systems for the Community Action House warehouse.
• Other duties as assigned.