Investigation and Quality Specialist at UCP Central PA

Camp Hill, Pennsylvania, United States -

Full Time

Start Date

Immediate

Expiry Date

16 Apr, 26

Salary

0.0

Posted On

16 Jan, 26

Experience

2 year(s) or above

Remote Job

Yes

Telecommute

Yes

Sponsor Visa

Skills

Investigation, Interviewing Techniques, Regulatory Compliance, Quality Management, Incident Management, Data Analysis, Evidence Review, Corrective Actions, File Audits, Public Relations, Diversity Awareness, Team Collaboration, Communication Skills, Problem Solving, Attention to Detail, Time Management

Industry

Individual and Family Services

Description

Overview Have you been searching for a job that has meaning? Want to make a real difference in the lives of others? Want to use the skills you already have while continuing to build your resume? Not available to work the hours other employers are looking to fill? If you answered yes to any these questions, then keep reading! Want to work for a company that…. Was recently named a PA Best Place to Work. Welcomes both entry level and experienced individuals. Creates systems like UCP Listens to encourage and collect anonymous feedback from all staff. Commits to an open-door policy so that problems are heard and addressed in a timely fashion. Recognizes you for your hard work and success and allows for peer-to-peer recognition. Creates opportunities for you to grow your income and knowledge through programs like UCP’s Career Pathfinder. Rewards you for referring your friends and family to join our team, how’s an extra $1,000 sound? Provides you with a comprehensive paid orientation to equip you for success. Provides a variety of schedule options to fit your lifestyle. Recognizes, embraces, and values everyone’s unique diversity. Who are we? At UCP Central PA, we share a passion and a purpose: to empower people of diverse abilities to live a meaningful life through innovative support and services. We also work to relentlessly pursue a vision of communities that embrace the abilities of every individual. If you would like to start an exciting job with a company committed to excellence and innovation, all while doing what we do, please consider joining the UCP of Central PA team! When it comes to where you work, we know you’ve got choices…here’s what we provide: Pay Rate: Negotiable (based on experience) Position Status: Full-time, 37.5 hours per week Schedule: Monday – Friday, 9:00 am – 5:00 pm *with occasional weekends and evenings Benefits may include: Medical, Prescription, Dental, Vision, Retirement Plan with Company Match, Life and Disability Insurance, Company Contributions to Your Health Savings Account, Paid Time Off, and more! Same day pay available with Tapcheck! As a non-profit employer, UCP participates with the Federal Student Loan Forgiveness Program - full-time employees may be eligible for the remaining balance on their Direct Loans to be forgiven! Responsibilities Here’s what to expect on the job: Receive and review initial incident reports, develop investigatory questions, and establish investigation timelines. Conduct thorough investigations, including interviews with reporters, witnesses, and other relevant individuals. Review and analyze all forms of evidence to determine facts and credibility. Prepare comprehensive investigation summaries and submit reports in EIM within required timeframes. Ensure privacy compliance and manage any related public relations concerns. Recommend and monitor corrective actions in collaboration with UCP’s Quality and Compliance Manager. Participate in regular incident management meetings and peer reviews to identify trends and improve quality. Conduct file audits to ensure compliance with county, regional, and state standards. Qualifications Minimum requirements: Associate’s Degree or technical certification within a related area preferred. 2 to 5 years of previous job-related experience expected. Comprehensive knowledge of DD/ID system. Knowledge and skill in the application of versatile interviewing techniques. Regulatory compliance knowledge specific to the needs of individuals with intellectual and developmental disabilities, autism, and/or the aging population. Preferred, but not required: Regulatory Compliance (ie. Chapter 51, 2380, 6400). Bi-lingual (English/Spanish). ODP Certified Investigator Certification preferred. If not ODP certified, must obtain certification within 90 days of employment. Completion of Quality Management certification preferred. If you are still reading, we should talk! Apply today, we would love to hear your story and share ours. UCP Central PA is committed to being an Equal Employment Opportunity Employer and offers opportunities to all job seekers, including job seekers with disabilities. If you need a reasonable accommodation to assist with your job search or application for employment, please contact us by sending an email to jobs@ucpcentralpa.org. #ucpsj400

Responsibilities

The role involves receiving and reviewing incident reports, conducting thorough investigations, and preparing comprehensive summaries. Additionally, the specialist will ensure compliance with privacy regulations and recommend corrective actions.