JOB SUMMARY

The level of fraud and error across the public sector is an estimated £55-81 billion each year. Fraud against public bodies takes money away from the vital public services that citizens rely on and can damage trust in government. Fraud, and the harm it causes, is not a new issue for the public sector. However, it is one that is constantly changing, and the advent of the digital age has driven the evolution at an event greater pace.
As part of its development and governance, UKHSA has established an Anti-Fraud Team to tackle the threat of fraud, bribery and corruption, both within and against the Agency. The team takes a flexible and collaborative approach in acknowledging, preventing and responding to fraud in order to maintain public confidence and protect money intended for better health security.
We are looking for a fraud investigator to join our team as Investigation Manager.
We pride ourselves as being an employer of choice, where Everyone Matters promoting equality of opportunity to actively encourage applications from everyone, including groups currently underrepresented in our workforce.
UKHSA ethos is to be an inclusive organisation for all our staff and stakeholders. To create, nurture and sustain an inclusive culture, where differences drive innovative solutions to meet the needs of our workforce and wider communities. We do this through celebrating and protecting differences by removing barriers and promoting equity and equality of opportunity for all.

JOB DESCRIPTION

Your key responsibilities will include:

• Triage and investigation management of all allegations of fraud promptly and to the highest standards, in line with UKHSA standard operating procedures and all relevant legislation.
• Being accountable for decisions and activities undertaken during investigations. These are subject to review by the Head of the Anti-Fraud Team.
• Completion of investigation plans, producing case progress reports and conducting briefings to share knowledge and expertise with the team.
• Leading the investigation team and managing their workload.
• Ensuring lessons learned from investigations are fed into the Fraud Risk and Prevention Manager so that mitigations can be put in place.
• Maintaining the case management system, ensuring case details are held correctly to auditable standards and management statistics are available to senior management.
• Liaison with law enforcement partners and other public sector bodies to identify and share best practice.
• Responsibility for continuing professional development in relation to fraud investigation work on the Anti-Fraud Team.
• Representing UKHSA Anti-Fraud Team with internal and external stakeholders to ensure a proportional response to fraud investigations, prevention strategies and data sharing requests.

The list above describes the post as it is at present and is not intended to be exhaustive. You will be expected to accept reasonable alterations and additional tasks of a similar level, as required.
In a senior role within the UKHSA Anti-Fraud Team, you will assist the Head and Deputy Head of Anti-Fraud in setting and delivering the strategic counter fraud direction within UKHSA.
Working to the Deputy Head of Anti-Fraud, you will contribute and lead on key strands of planned activity, as well as reacting to priority work as necessary. This involves displaying an independence of decision-making in your own area of work to ensure that all objectives are met.
You will have lead operational responsibility for all investigations related to fraud, bribery and corruption within and against UKHSA. You will also work with colleagues to manage a multi-sanction approach, ensuring that the appropriate civil or criminal remedies are applied. Good communication skills, using a range of methods, are vital to the success of the role. As well as colleagues within the agency, you will work with external stakeholders from across central government, public sector bodies and law enforcement partners, and you will have a firm understanding of fraud related issues.
The role demands that you can develop and provide analysis of written reports, guidance, policies and strategies and line management activity, including reviewing staff performance against team and personal objectives and ensuring standard operating procedures are adhered to.
You will be expected to travel as part of the role. This will involve overnights away from home and you must be of the utmost integrity so as not to undermine the work of the team. The post requires HM Government SC clearance (this can be applied for once appointed).

PERSON SPECIFICATION

You will be assessed on the below 11 essential criteria, which have been selected from the Job Description Document.

• Recognised counter fraud expert with over three years of recent experience in fraud investigation and a thorough knowledge of criminal justice procedures.
• Analytical and decision-making skills with the ability to exercise sound judgement.
• Have strong and effective leadership experience, with the ability to lead through others and make sound business decisions at pace.
• Ability to manage multiple fraud investigations simultaneously.
• Possess excellent communication skills, ability to manage workload efficiently and delegate work.
• Candidates must be experienced in resolving difficult and sensitive conversations with confidence.
• A competent IT user, with experience of the MS Office suite of applications, SharePoint, and ability to learn new bespoke IT systems quickly.
• Experience of working and liaising with external law enforcement agencies and criminal justice partners.
• Experience of working in criminal, civil or counter fraud investigation roles within the Civil Service, law enforcement or UK health sector.
• Candidates must hold, or be willing to obtain, SC clearance.
• Either Accredited Counter Fraud Specialist or PIP Level 2 qualification, or equivalent relevant experience.

NATIONALITY REQUIREMENTS

This job is broadly open to the following groups:

• UK nationals
• nationals of the Republic of Ireland
• nationals of Commonwealth countries who have the right to work in the UK
• nationals of the EU, Switzerland, Norway, Iceland or Liechtenstein and family members of those nationalities with settled or pre-settled status under the European Union Settlement Scheme (EUSS)
• nationals of the EU, Switzerland, Norway, Iceland or Liechtenstein and family members of those nationalities who have made a valid application for settled or pre-settled status under the European Union Settlement Scheme (EUSS)
• individuals with limited leave to remain or indefinite leave to remain who were eligible to apply for EUSS on or before 31 December 2020
• Turkish nationals, and certain family members of Turkish nationals, who have accrued the right to work in the Civil Service

Further information on nationality requirements

Your key responsibilities will include:

• Triage and investigation management of all allegations of fraud promptly and to the highest standards, in line with UKHSA standard operating procedures and all relevant legislation.
• Being accountable for decisions and activities undertaken during investigations. These are subject to review by the Head of the Anti-Fraud Team.
• Completion of investigation plans, producing case progress reports and conducting briefings to share knowledge and expertise with the team.
• Leading the investigation team and managing their workload.
• Ensuring lessons learned from investigations are fed into the Fraud Risk and Prevention Manager so that mitigations can be put in place.
• Maintaining the case management system, ensuring case details are held correctly to auditable standards and management statistics are available to senior management.
• Liaison with law enforcement partners and other public sector bodies to identify and share best practice.
• Responsibility for continuing professional development in relation to fraud investigation work on the Anti-Fraud Team.
• Representing UKHSA Anti-Fraud Team with internal and external stakeholders to ensure a proportional response to fraud investigations, prevention strategies and data sharing requests

You will be assessed on the below 11 essential criteria, which have been selected from the Job Description Document.

• Recognised counter fraud expert with over three years of recent experience in fraud investigation and a thorough knowledge of criminal justice procedures.
• Analytical and decision-making skills with the ability to exercise sound judgement.
• Have strong and effective leadership experience, with the ability to lead through others and make sound business decisions at pace.
• Ability to manage multiple fraud investigations simultaneously.
• Possess excellent communication skills, ability to manage workload efficiently and delegate work.
• Candidates must be experienced in resolving difficult and sensitive conversations with confidence.
• A competent IT user, with experience of the MS Office suite of applications, SharePoint, and ability to learn new bespoke IT systems quickly.
• Experience of working and liaising with external law enforcement agencies and criminal justice partners.
• Experience of working in criminal, civil or counter fraud investigation roles within the Civil Service, law enforcement or UK health sector.
• Candidates must hold, or be willing to obtain, SC clearance.
• Either Accredited Counter Fraud Specialist or PIP Level 2 qualification, or equivalent relevant experience