JOB INTRODUCTION

The Hackney Carriage & Private Hire Licensing Service is responsible for the licensing, inspection and enforcement of Hackney Carriage and Private Hire drivers, vehicles and operators across the Bradford District. The key objectives of the service are to promote public safety for the public using taxi and private hire vehicles.

ROLE DESCRIPTION

We are looking for a Investigations and Review Officer to join our Regulatory and Compliance Team in HCPH Licensing. This role is an opportunity to make a real difference in our vibrant and diverse city.

THE MAIN RESPONSIBILITIES OF THIS ROLE:

• Collect and gather material, intelligence and evidence from a range of sources that are appropriate to the serious and complex nature of the investigation and record and retain evidence in a format that is evidentially admissible to support the investigative process.
• Interview witnesses, complainants as required and gather all required information, intelligence and evidence in relation to the investigation.
• Undertake analysis, assess evidence and evaluate material generated by the investigation of serious and complex crimes to identify offenders and ensure all material including exhibits are seized, examined and retained in accordance with legislation and policy
• Prepare evidence for prosecution and appeals.
• Produce written reports and recommendations, giving relevant evidence to committees, panels, Crown and Magistrates Courts.
• Demonstrate excellent written and verbal communication skills, produce written reports with a high level of accuracy and attention to detail, and work effectively to deadlines.
• Deal with internal and external customers both face to face and over the telephone & email, adopting the highest standards of customer care.
• Identifying and recommending improvements to HC&PH Licensing Service delivery. Continually review processes, procedures and guidance to ensure the service operates in a cost effective, consistent and efficient way.