HELP US PROTECT WHAT MATTERS.

At Suncorp, we’re committed to building a safer, more secure future for our customers. As part of our Fraud & Intelligence team, you’ll play a key role in investigating insurance claims and safeguarding the financial interests of one of Australia’s most trusted insurance providers.
We are currently seeking an Investigation Review Officer to join our team in Brisbane on a 12-month contract may lead to a permanent position within Fraud & Intelligence. This is an excellent opportunity for someone with a background in insurance claims, investigations, or fraud detection who thrives in a collaborative and customer-focused environment.

WHY YOU’LL LOVE WORKING WITH US

For over a century, Suncorp Group has been building futures and protecting what matters. Our purpose drives everything we do — and so do our people. We believe in empowering our teams through trust, flexibility, and meaningful opportunities.
At Suncorp, we’re proud to foster a culture that celebrates diversity, values inclusion, and champions collaboration. Whether you’re early in your career or looking for your next big move, you’ll be supported to grow, learn, and make a lasting impact.

READY TO MAKE A DIFFERENCE?

If you’re looking for a rewarding role where you can contribute to real outcomes for real people, this is your chance.
For more information or to request support or adjustments throughout the recruitment process, please reach out to glenn.stephens@suncorp.com.au for a confidential chat.

• Conduct thorough, impartial investigations into insurance claims, identifying potential fraud or misrepresentation.
• Gather and assess evidence using investigative tools and techniques, ensuring all actions align with legal, ethical, and regulatory standards.
• Complete recorded interviews, perform relevant searches, and assess supporting documentation.
• Communicate outcomes with clarity and empathy, managing sensitive customer interactions with professionalism.
• Collaborate with external investigators and internal teams to drive positive outcomes.
• Maintain high standards of audit compliance, risk awareness, and reporting integrity.
• Contribute to a supportive team culture, participating in training, knowledge sharing, and capability uplift initiatives.