JOB SUMMARY

Please refer to Job Description

JOB DESCRIPTION

Role: Investigator
Business: Office of Public Guardian (OPG), Supervision and Investigation Services
Location: OPG Offices in Victoria Square House, Birmingham or Embankment House, Nottingham
Grade: EO – Executive Officer
Salary: £29,303 minimum
Contract Type: Permanent
Minimum Hours: Part time staff are required to commit to at least 23 working hours per week as a minimum.

ESSENTIAL SKILLS

• Ability to interpret and comprehend financial evidence to make informed decisions.
• Ability to produce high quality written reports containing analysis, conclusions and recommendations.
• Effectiveness in time management and organisation of workload to meet conflicting deadlines.
• Ability to work with minimal supervision and committed to give a high-quality performance in all aspects of the role.
• Strong written, telephone and oral communication skills.
• Proficient in the use of standard Microsoft office products.

DESIRABLE SKILLS

• Knowledge of the MCA and Code of Practice.
• Investigative experience.

PERSON SPECIFICATION

Please refer to Job Description

TECHNICAL SKILLS

We’ll assess you against these technical skills during the selection process:

• Please see bottom of Job Description

NATIONALITY REQUIREMENTS

This job is broadly open to the following groups:

• UK nationals
• nationals of the Republic of Ireland
• nationals of Commonwealth countries who have the right to work in the UK
• nationals of the EU, Switzerland, Norway, Iceland or Liechtenstein and family members of those nationalities with settled or pre-settled status under the European Union Settlement Scheme (EUSS)
• nationals of the EU, Switzerland, Norway, Iceland or Liechtenstein and family members of those nationalities who have made a valid application for settled or pre-settled status under the European Union Settlement Scheme (EUSS)
• individuals with limited leave to remain or indefinite leave to remain who were eligible to apply for EUSS on or before 31 December 2020
• Turkish nationals, and certain family members of Turkish nationals, who have accrued the right to work in the Civil Service

Further information on nationality requirements

DUTIES AND RESPONSIBILITIES

• Conduct investigations about the way in which attorneys are exercising their powers under a registered LPA & EPA following concerns raised internally and/or externally.
• Liaise with attorneys and third parties as appropriate to gather the required information and evidence in order to prove or disprove allegations and to achieve outcomes in the best interests of donors lacking mental capacity to make decisions.
• Undertake safeguarding actions as required throughout the life of the investigation. Refer matters to the police, local authorities or other agencies where evidence is held to suggest criminal activity or a safeguarding concern.
• Complete accurate and thorough reports for the Public Guardian and for the Court of Protection, with clear and justifiable recommendations.
• Implement the Public Guardian’s recommendations.
• Produce witness statements for the Court of Protection, implement and respond to directions made by the Court of Protection. This may require attendance at court hearings.
• Understand how your area of work feeds into the wider operation of SIS.
• Regularly monitor your performance against key milestones and act promptly to reassess workloads and priorities when there are conflicting demands to maintain performance.
• Work proactively with colleagues across all OPG sites to ensure a professional and responsive approach to the investigation of concerns raised under an LPA/EPA. Remain alert to emerging issues and trends which might impact your work area.
• Contribute and participate at local management meetings and business level (across site) forums. Proactively lead and participate in relevant working groups and committees.
• Support and offer constructive feedback to less experienced team members by coaching and providing guidance and advice when appropriate to progress investigations accurately and at pace.
• Maintain an awareness of changes to the Mental Capacity Act, key policies including MoJ policies and internal OPG policies including the OPG Safeguarding Policy, the OPG’s external activity with stakeholders and other internal and external activities likely to impact on your area of responsibility.
• Encourage teamwork within your own unit and across other departments to the aims and objectives of OPG.
• Positively promote and implement diversity, inclusion and quality of opportunity in all areas of work
• Take reasonable care for own Health and Safety and for the safety of others and abide by OPG Health & Safety Procedure.
• Continually develop and maintain knowledge of Public Guardian functions and responsibilities
• Embed continuous improvement behaviours through the application of tools and techniques, promoting and demonstrating a leadership culture within OPG.

SHOULD THERE BE LARGE NUMBERS OF APPLICATIONS FOR THIS ROLE, THE SIFT WILL BE CARRIED OUT BASED UPON EVIDENCE DEMONSTRATED AGAINST THE MAKING EFFECTIVE DECISIONS BEHAVIOUR.

We actively encourage you to sell yourself as an individual and the personal strengths and experience that you could bring to the role.