Contract Type
Permanent
Working Pattern
Full time - flexible working may be considered
Working Hours
28-35 hours per week
Salary
£38,182.35 FTE (plus 10% London weighting where applicable)
Location Options
Home based
Function Type
Investigations

TO APPLY

Please use the apply button at the bottom of the advert on our careers page.
You will need to upload a CV and provide evidence of your knowledge, skills and experience and how they specifically relate to key requirements of the role, in particular what we have highlighted under the ‘What we are looking for’ section. The responses you provide in the application form will be used to shortlist your application. Answers to each criterion must be no more than 300 words.
Closing date for applications is 3 March 2025 at 9 am.
Assessments will take place tentatively from 17 to 18 March 2025.
Interviews will take place from 31 March.

WE ARE RECRUITING INVESTIGATION OFFICERS IN A RANGE OF LOCATIONS, INCLUDING REMOTE. BOTH FULL TIME AND PART TIME ROLES ARE AVAILABLE.

We receive thousands of reports every year raising allegations of misconduct and regulatory breaches against those we regulate.
Investigation Officers in our Assessment and Early Resolution (AERT) consider these reports first and decide whether the SRA should investigate further. They make enquiries and gather any further information we need for our analysis, identify any potential breach of our rules and prioritise high risk matters. They then consider the strength and quality of the evidence so far and whether the matter is capable of being evidenced. Sometimes Investigation Officers can guide the firm/solicitor to become compliant or change their processes for the future. Taking everything into account, AERT Investigation Officers make a decision to close the matter or pass it on further for a full investigation. The work is high volume and fast paced and Investigation Officers need a keen eye for detail and an analytical and curious mindset as every case is different.
Matters assessed as serious are passed to our Investigation teams. Investigation Officers in this team manage a caseload of varying complexity, across a multitude of legal areas. They will analyse detailed information to get to the heart of the matter, and identify and promptly obtain evidence, including witness statements. They will resolve cases through constructive engagement and in some cases matters may result in a regulatory sanction or enforcement action.
We are recruiting Investigation Officers for both AERT and our Investigation teams.
Delivering a positive customer experience is at the heart of what we do. Providing an efficient, high quality and customer-focused service, keeping complainants updated and delivering outcomes verbally and in writing is expected of all our Investigation Officers.

PREVIOUS APPLICANTS TO THE INVESTIGATION OFFICER ROLE IN AERT AND INVESTIGATION TEAM WITHIN THE LAST SIX MONTHS WILL NOT BE CONSIDERED.

The SRA is the independent regulator of solicitors and law firms in England and Wales, protecting consumers and supporting the rule of law and the administration of justice. We do this by overseeing all education and training requirements necessary to practise as a solicitor, licensing individuals and firms to practise, setting the standards of the profession and regulating and enforcing compliance against these standards.
We offer an inclusive, supportive and friendly working environment and the chance to develop your career within a professional organisation. We are committed to the health and wellbeing of staff, helping everyone to strike a good balance between personal and professional life.
Additionally, we provide a generous flexible benefits package, including gym membership with a tax only cost, an excellent defined contribution pension scheme and an additional 3% of annual basic salary upon successful completion of probation.
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Vacancy closing date: 03/03/2025, 09:00