Investigator Support Assistant (Office Automation)

at  US Equal Employment Opportunity Commission

QUALIFICATIONS

For the GS-7: You must have at least one year of specialized experience equivalent to the GS-06 level in the Federal service, such as:

• Assist investigators in developing a variety of evidentiary materials surrounding charges.
• Generate reports, memoranda and a wide range of documents to track and compile data.
• Utilize fact finding techniques to assist in the preparation of investigative case files.
• Review and processing correspondence using multiple methodologies and assembling and organizing case files and managing a caseload.
• Maintain, document, and finalize records and reports, to ensure they are complete and accurate.

Applicants must meet all eligibility requirements within 30 days of the closing date specified in the vacancy announcement.
Experience refers to paid and unpaid experience, including volunteer work done through National Service programs (e.g., Peace Corps, AmeriCorps) and other organizations (e.g., professional; philanthropic; religious; spiritual; community, student, social). Volunteer work helps build critical competencies, knowledge, and skills and can provide valuable training and experience that translates directly to paid employment. You will receive credit for all qualifying experience, including volunteer experience.

EDUCATION

There are no educational requirements for this position.

DUTIES

• Handling routine inquiries from members of public, in writing and through face-to-face interaction.
• Interviewing individuals who believe they have been discriminated against; Counseling individuals on whether EEOC or some other organization has jurisdiction over their allegations.
• Following up with individuals, as requested, to secure additional information.
• Organizing, maintaining, and transmitting case files in accordance with applicable statutes, regulations, policies, and procedures.
• Conducting research in case files and reference materials, as requested, Maintaining computerized case related data systems.
• Proofreading documents for correct spelling, grammar, punctuation, and compliance with correspondence policies
• Responding to routine requests for information from case files.

FAILURE TO SUBMIT ANY OF THE ABOVE MENTIONED REQUIRED DOCUMENTS WILL RESULT IN LOSS OF CONSIDERATION DUE TO AN INCOMPLETE APPLICATION PACKAGE. IT IS YOUR RESPONSIBILITY TO ENSURE ALL REQUIRED DOCUMENTS HAVE BEEN SUBMITTED.

• How to Apply
  To apply for this position, you must complete the online application and submit the documentation specified in the Required Documents section.
  The complete application package must be submitted by 11:59 PM (EST) on 02/27/2023 to receive consideration.
  To view the Assessment Questionnaire before applying online, click on this link: https://apply.usastaffing.gov/ViewQuestionnaire/11841314

To begin, click Apply Online to access an online application. Follow the prompts to select your USAJOBS resume and/or other supporting documents. You will need to be logged into your USAJOBS account or you may need to create a new account.

• You will be taken to an online application. Complete the online application, verify the required documentation, and submit the application.
• You will receive an email notification when your application has been received for the announcement.
• To verify the status of your application, log into https://login.usajobs.gov/Access/Transition select the Application Status link and then select the More Information link for this position. The Application Status page will display the status of your application, the documentation received and processed, and your responses submitted to the online application. Your uploaded documents may take several hours to clear the virus scan process.