Investment Support Manager (Fund Accounting experience) at NTUC INCOME INSURANCE COOPERATIVE LIMITED
, , Singapore -
Full Time


Start Date

Immediate

Expiry Date

04 Jun, 26

Salary

0.0

Posted On

06 Mar, 26

Experience

5 year(s) or above

Remote Job

Yes

Telecommute

Yes

Sponsor Visa

No

Skills

ILP Operations, Fund Accounting, Investment Operations, NAV Validation, Unit Pricing, Corporate Actions, Cash Management, Regulatory Compliance, MAS Regulations, CPFIS, Product Launch, Change Management, Audit, Governance, Risk Management, Process Optimisation

Industry

Insurance

Description
Key Responsibilities End-to-End ILP Investment Operations Ownership * Own the complete ILP operational workflow, including: * Fund order placement and execution * Subscription/redemption processing * Corporate actions and lifecycle events * Cash management and reconciliation * NAV validation and unit pricing oversight * Ensure timely and accurate NAV pricing generation * Oversee fund accounting processes specific to ILP structures * Serve as the primary escalation point for ILP operational issues Accountability: Accurate, timely and well-controlled ILP operations across all products.   Regulatory & Governance Oversight (MAS & CPFIS) * Ensure compliance with applicable MAS regulations governing ILP operations * Ensure CPFIS-related requirements are adhered to where applicable * Maintain clear documentation, control evidence and governance frameworks * Lead regulatory reviews and respond to audit / supervisory queries * Strengthen ILP pricing governance and oversight framework * Monitor and manage regulatory risk exposures related to ILP products Accountability: ILP operations remain fully compliant and audit-ready at all times.   ILP Product Launch & Change Management * Lead operational readiness for new ILP product launches * Assess accounting, data, workflow and control implications of new products * Partner with Product, Actuarial, Risk and Distribution teams on implementation * Design and embed scalable operational processes before BAU handover * Support Direct Fund Model initiatives and structural changes Accountability: Smooth, well-controlled onboarding of new ILP products without downstream remediation.   Fund Accounting & Year-End Responsibilities * Oversee ILP-related fund accounting activities * Ensure month-end, quarter-end and year-end closing processes are completed accurately and on time * Lead preparation of ILP financial schedules and reporting * Coordinate audit processes related to ILP funds * Ensure books and records integrity for ILP structures Accountability: Clean audit outcomes and accurate ILP financial reporting.   Controls, Risk & Operational Resilience * Establish strong maker-checker and escalation frameworks * Monitor operational incidents and drive root-cause remediation * Maintain ILP risk registers and control documentation * Reduce key-man dependency through documentation and cross-training * Ensure sustainable resourcing during peak periods Accountability: Reduced operational risk and strengthened control environment.   Data & Process Optimisation * Partner with Fund Accounting Transformation & Data Lead to improve: * Data quality * Workflow efficiency * Automation opportunities * Identify areas for operational simplification and digitisation * Ensure ILP workflows align with the broader IVS data architecture Accountability: Efficient, scalable and future-ready ILP operations.   Key Requirements * 8–10 years’ experience in ILP operations, fund accounting or investment operations within an insurer or asset manager * Strong understanding of ILP product structures and unit pricing frameworks * Experience managing MAS regulatory requirements and CPFIS considerations * Proven track record managing product launches and operational change * Strong audit, governance and control mindset * Ability to operate in a lean but high-accountability environment

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Responsibilities
This role leads the end-to-end Investment Linked Policy (ILP) product operations vertical, covering the full investment lifecycle from order placement through NAV pricing generation, fund accounting, and year-end reporting. Key accountabilities include ensuring operational excellence, strict regulatory compliance with MAS and CPFIS, and maintaining robust governance integrity.
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