Invoice and Payments Product Associate at JPMC Candidate Experience page

Columbus, Ohio, United States -

Full Time

Start Date

Immediate

Expiry Date

07 May, 26

Salary

0.0

Posted On

06 Feb, 26

Experience

2 year(s) or above

Remote Job

Yes

Telecommute

Yes

Sponsor Visa

Skills

Procure-to-Pay, Invoicing, Payment Processes, Root Cause Analysis, Process Improvement, Automation, Reporting, Audits, Documentation, Service Level Agreements, Project Management, Microsoft Excel, Microsoft Word, Microsoft PowerPoint, Communication, Collaboration

Industry

Financial Services

Description

Join a team where your expertise in invoicing and payments helps shape best practices and drive continuous improvement. You will have the opportunity to make a meaningful impact, develop your skills, and contribute to a global organization that values professional growth. As an Invoice and Payments Product Associate in the Global Invoicing and Payments team, you play a key role in supporting payment operations and process enhancements. You will collaborate with internal teams and suppliers to ensure accuracy, efficiency, and compliance, while driving innovation and continuous improvement. Job Responsibilities: Collaborate with internal teams to resolve payment and billing issues Recommend and implement process improvements, including automation Prepare reports, dashboards, and presentations to monitor key performance indicators Ensure accuracy, efficiency, and compliance through audits and documentation updates Manage service level agreements, standard procedures, and process maps Lead and deliver training for internal teams and suppliers Create and manage project plans for business and process improvement initiatives Communicate regularly with senior management to drive continuous improvement Support integration of teams and suppliers into payment and billing systems Maintain up-to-date documentation for all processes Foster a culture of collaboration and innovation Required Qualifications, Capabilities, and Skills: Strong knowledge of procure-to-pay, invoicing, and payment processes Proactive, analytical problem solver with attention to detail Quick learner of new concepts and technologies Skilled in root cause analysis and process improvement Excellent prioritization, time management, and documentation abilities Outstanding communicator and effective team player Ability to meet deadlines, multitask, and deliver results efficiently Proficient in Microsoft Excel, Word, and PowerPoint Client-focused, with strong listening and resolution skills Creative thinker who challenges conventional practices Commitment to driving continuous improvement JPMorganChase, one of the oldest financial institutions, offers innovative financial solutions to millions of consumers, small businesses and many of the world’s most prominent corporate, institutional and government clients under the J.P. Morgan and Chase brands. Our history spans over 200 years and today we are a leader in investment banking, consumer and small business banking, commercial banking, financial transaction processing and asset management. We offer a competitive total rewards package including base salary determined based on the role, experience, skill set and location. Those in eligible roles may receive commission-based pay and/or discretionary incentive compensation, paid in the form of cash and/or forfeitable equity, awarded in recognition of individual achievements and contributions. We also offer a range of benefits and programs to meet employee needs, based on eligibility. These benefits include comprehensive health care coverage, on-site health and wellness centers, a retirement savings plan, backup childcare, tuition reimbursement, mental health support, financial coaching and more. Additional details about total compensation and benefits will be provided during the hiring process. We recognize that our people are our strength and the diverse talents they bring to our global workforce are directly linked to our success. We are an equal opportunity employer and place a high value on diversity and inclusion at our company. We do not discriminate on the basis of any protected attribute, including race, religion, color, national origin, gender, sexual orientation, gender identity, gender expression, age, marital or veteran status, pregnancy or disability, or any other basis protected under applicable law. We also make reasonable accommodations for applicants’ and employees’ religious practices and beliefs, as well as mental health or physical disability needs. Visit our FAQs for more information about requesting an accommodation. JPMorgan Chase & Co. is an Equal Opportunity Employer, including Disability/Veterans Our professionals in our Corporate Functions cover a diverse range of areas from finance and risk to human resources and marketing. Our corporate teams are an essential part of our company, ensuring that we’re setting our businesses, clients, customers and employees up for success. Global Supplier Services (GSS) manages the source-to-pay cycle, engaging with suppliers, negotiating contracts, conducting risk assessments and evaluating the customer experience. Global teams support sourcing, third party oversight, procurement and payment operations, supplier relationship management and customer experience.

Responsibilities

This role involves supporting payment operations and process enhancements by collaborating with internal teams to resolve billing issues and recommending process improvements, including automation. The associate will also be responsible for preparing performance monitoring reports, managing service level agreements, and leading training sessions.