Invoice to Cash Sr. Analyst-Collections - Mandarin Language at Kenvue

Bangalore, karnataka, India -

Full Time

Start Date

Immediate

Expiry Date

08 May, 26

Salary

0.0

Posted On

07 Feb, 26

Experience

2 year(s) or above

Remote Job

Yes

Telecommute

Yes

Sponsor Visa

Skills

Finance, Accounting, Collections, Deductions, Credit Management, Stakeholder Management, Problem-Solving, Data Entry, Microsoft Applications, SAP, Communication, Teamwork, Operational Excellence, Process Optimization, Customer Service, Negotiation

Industry

Personal Care Product Manufacturing

Description

Kenvue is currently recruiting for a: Invoice to Cash Sr. Analyst-Collections - Mandarin Language What we do At Kenvue, we realize the extraordinary power of everyday care. Built on over a century of heritage and rooted in science, we’re the house of iconic brands - including NEUTROGENA®, AVEENO®, TYLENOL®, LISTERINE®, JOHNSON’S® and BAND-AID® that you already know and love. Science is our passion; care is our talent. Who We Are Our global team is ~ 22,000 brilliant people with a workplace culture where every voice matters, and every contribution is appreciated. We are passionate about insights, innovation and committed to delivering the best products to our customers. With expertise and empathy, being a Kenvuer means having the power to impact millions of people every day. We put people first, care fiercely, earn trust with science and solve with courage – and have brilliant opportunities waiting for you! Join us in shaping our future–and yours. For more information, click here. Role reports to: Global Process Owner I2C Location: Asia Pacific, India, Karnataka, Bangalore Work Location: Hybrid What you will do Kenvue is currently recruiting for: Invoice to Cash Senior Analyst Job Description: Kenvue is recruiting for an Invoice to Cash Senior Analyst to support its Invoice to Cash team, for Collections and Disputes/Deductions Management. The role will be based in Bengaluru. As a member of this team, you will support daily operations and help drive process optimization while ensuring adherence to compliance and performance standards. This is an exciting opportunity that will offer exclusive access to a network of financial professionals worldwide. This network will help you build on your current skills and explore opportunities to grow your career at Kenvue. Within Kenvue’s Invoice to Cash team, we value ideas for innovation and improvement and are committed to diversity and inclusion. Together we will reimagine business processes to become more effective, more efficient, and improve customer experience. Who We Are At Kenvue, we realize the extraordinary power of everyday care. Built on over a century of heritage and rooted in science, we’re the house of iconic brands - including NEUTROGENA®, AVEENO®, TYLENOL®, LISTERINE®, JOHNSON’S® and BAND-AID® that you already know and love. Science is our passion; care is our talent. Our global team is made up with 22,000 diverse and brilliant people, passionate about insights, innovation and committed to deliver the best products to our customers. With expertise and empathy, being a Kenvuer means to have the power to impact life of millions of people every day. We put people first, care fiercely, earn trust with science and solve with courage – and have brilliant opportunities waiting for you! Join us in shaping our future–and yours. For more information, click here. What You Will Do Drive Operational Excellence Help execute against key KPIs and targets as set by the team manager Ensure all processes are compliant with internal and external audit requirements. Collections Management Oversight Key activities inclusive of but not limited to: Proactively manage assigned accounts through the invoice to cash cycle. Serve as point of contact for inquiries, requests and issues related to invoice to cash for an assigned portfolio of customers. Manage new customer setups and assign profiles to collections specialists. Employ collection techniques and negotiations to maximize cash flow. Send correspondence and past due notices to maintain payment schedules. Manage customer credit holds and communicate status updates. Update and monitor doubtful debt reserves, write-offs, and DSO metrics regularly. Deductions/Dispute Management Oversight Key activities inclusive of but not limited to: Identification of customer deductions Collection of support documentation Root cause analysis and deduction resolution Process deduction adjustments and write-off balances Reporting & Analytics What We Are Looking For Required Qualifications Bachelor’s degree in finance, accounting, or related field. Minimum 2-4 years of relevant Finance experience, preferably with exposure to collections, deductions, and/or credit management. Experience working in shared services or a global business services environment. Fluent in Mandarin (written and spoken) English, with excellent communication and stakeholder management skills Ability to work individually and in a team-oriented environment. A can-do attitude and ability to work on multiple tasks with minimal supervision. Ability to work under pressure with excellent problem-solving skills. Desired Qualifications Ability to work and communicate with management on issue resolutions and decision making Excellent data entry and processing skills with attention to detail and accuracy Proficiency in Microsoft applications (Word, Excel, PowerPoint, Outlook) Basic SAP skills are desirable What’s In It For You Competitive Benefit Package Paid Company Holidays, Paid Vacation, Volunteer Time, Flexible Ways of Working & More! Learning & Development Opportunities Employee Resource Groups Kenvue is an Affirmative Action and Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, age, national origin, or protected veteran status and will not be discriminated against on the basis of d If you are an individual with a disability, please check our Disability Assistance page for information on how to request an accommodation. At Kenvue, we foster a culture of belonging. In 2024, Kenvue was selected as one of Seramount’s 100 Best Companies for working parents and caregivers, recognizing our ongoing commitment to providing inclusive benefits for Kenvuers and families. Our community attracts curious and collaborative team members motivated by always striving to improve. Our team offers you plenty of opportunities to deepen your existing expertise and build on new skills by broadening your exposure outside of your own category. By working across the business, we harness the power of data and technology in new ways to better understand human insights and drive better health outcomes.

Responsibilities

The Invoice to Cash Senior Analyst will support daily operations in collections and disputes/deductions management while driving process optimization. Key activities include managing assigned accounts, serving as a point of contact for inquiries, and ensuring compliance with audit requirements.