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IO&E Clinical Specialist - DC at Boston Scientific Corporation Malaysia

Alexandria, Virginia, United States -

Full Time

Start Date

Immediate

Expiry Date

30 Jan, 26

Salary

0.0

Posted On

01 Nov, 25

Experience

5 year(s) or above

Remote Job

Yes

Telecommute

Yes

Sponsor Visa

Skills

Clinical Support, Sales Support, Service Support, Case Coverage, Troubleshooting, Customer Training, Product Usage, Presentations, Demonstrations, Inventory Tracking, Quality Compliance, Problem Solving, Collaboration, Interventional Oncology, Interventional Radiology, Field Clinical Experience

Industry

Medical Equipment Manufacturing

Description

Assist in execution of pro-active regional plan that involves clinical, sales, and service support to improve market share and increase quality of service to customers. Serves as primary resource for clinical support in the areas of case coverage, basic troubleshooting, specialty product usage and customer training. Attends cases in customer accounts and advises physicians on clinical attributes / techniques associated with our coronary products. Represents PI field organization during designated BSC clinic lab days. Educates customers on the merits and proper clinical usage of company products by giving presentations and demonstrations using a wide variety of formats and platforms. Provide supplemental training support during product launches and for high touch specialty products. Responds to customer needs and complaints regarding products and service by developing creative and feasible solutions or working with other related personnel to develop optimal solutions. Responsible for consignment inventory tracking, semiannual audits, expired product and returns. Ensure timely collection, reporting of all required medical documentation pertaining to our procedural device operation. Fully support the Quality Policy by building quality into all aspects of the incumbent's work and by maintaining compliance to all quality requirements Minimum of 3 years clinical experience Bachelors degree (or equivalent) Previous Interventional Oncology and Interventional Radiology experience. 3 years of competitive field clinical experience or in related clinical field or minimum of 6 full years in related clinical field Proven ability to take on a large number of accounts and travel. Problem solving and the ability to be coached and directed by other teammates will allow collaboration.

Responsibilities

Assist in executing a regional plan to improve market share and service quality. Provide clinical support, customer training, and inventory management while addressing customer needs and complaints.