Job Summary

We are looking for an experienced and technically competent Marine Claims Surveyor / Marine Loss Adjuster to handle marine insurance claims, conduct cargo and related marine inspections, investigate losses, and prepare professional survey and loss adjustment reports.

The successful candidate will have practical experience in marine cargo claims, damage assessment, loss investigation, and insurance survey procedures, with the ability to coordinate effectively with insurers, shipping companies, freight forwarders, warehouse operators, and other relevant parties.

Key Responsibilities

· Conduct marine cargo surveys and investigate losses involving damaged, short-landed, missing, or allegedly lost cargo.

· Attend inspections at ports, warehouses, logistics facilities, consignee premises, and other relevant locations.

· Investigate the circumstances and probable cause of loss or damage and establish the nature, extent, and timing of the reported incident where evidence permits.

· Examine cargo packaging, containers, seals, handling conditions, storage arrangements, and transportation records as relevant to the claim.

· Assess physical damage to cargo, identify affected items, and document the extent of loss through photographs, inspection notes, and supporting evidence.

· Review shipping documents, bills of lading, commercial invoices, packing lists, delivery receipts, survey instructions, and other relevant claim documents.

· Evaluate salvage opportunities, mitigation measures, repair or replacement costs, and the potential recoverable value of damaged goods.

· Review applicable marine insurance policy terms, conditions, exclusions, and deductibles relevant to the assessment of claims.

· Prepare detailed marine survey reports, preliminary findings, and final loss adjustment reports within agreed turnaround times.

· Communicate with insurers, brokers, policyholders, shipping lines, freight forwarders, carriers, warehouse operators, and other stakeholders throughout the claim assessment process.

· Identify potential recovery or subrogation opportunities and preserve relevant evidence and documentation.

· Maintain complete claim files and ensure accurate, timely, and professional reporting in accordance with company procedures and insurer requirements.

· Manage multiple assignments and travel to inspection locations across the UAE as required.

Qualifications & Requirements

· Bachelor’s degree or diploma in Marine Engineering, Nautical Science, Maritime Studies, Logistics, Supply Chain Management, or a related technical discipline.

· Minimum 3–5 years of relevant experience in marine surveying, marine cargo claims, marine loss adjusting, or cargo damage inspection.

· Sound understanding of marine cargo insurance, cargo handling, transportation risks, and common causes of cargo damage.

· Practical experience conducting cargo inspections and preparing professional marine survey or loss adjustment reports.

· Knowledge of shipping documentation, cargo packaging, containerized transportation, storage conditions, and loss mitigation procedures.

· Ability to assess physical damage, review supporting documents, evaluate loss amounts, and identify potential recovery opportunities.

· Strong investigative, analytical, report-writing, and communication skills.

· Excellent written and verbal English communication skills; Arabic language skills will be an advantage.

· Proficiency in Microsoft Office and digital inspection/reporting tools.

· Valid UAE driving licence and willingness to attend inspections across the UAE.

· Ability to work independently, manage urgent assignments, and meet reporting deadlines.

· UAE marine insurance or surveying experience is highly preferred.

Preferred Candidate Profile

· Professional, objective, and detail-oriented, with a strong understanding of survey ethics and evidence-based reporting.

· Confident in communicating technical findings to insurers and other stakeholders.

· Capable of working under pressure and handling time-sensitive inspections.

· Relevant professional qualifications from the Institute of Chartered Shipbrokers (ICS), CII, or recognized marine surveying bodies will be an advantage.

Language:

• Arabic and English (Preferred)

Work Location: In person