IPG Reporting Analyst - Dublin - Hybrid
ICON plc is a world-leading healthcare intelligence and clinical research organization. We’re proud to foster an inclusive environment driving innovation and excellence, and we welcome you to join us on our mission to shape the future of clinical development
Job Title: Reporting Analyst
Location: Ireland, Dublin
ICON plc is a world-leading healthcare intelligence and clinical research organisation. From molecule to medicine, we advance clinical research providing outsourced services to pharmaceutical, biotechnology, medical device and government and public health organisations.
With our patients at the centre of all that we do, we help to accelerate the development of drugs and devices that save lives and improve quality of life.
Our people are our greatest strength, are at the core of our culture, and the driving force behind our success. ICON people have a mission to succeed and a passion that ensures what we do, we do well.
The role:
The Investigator Payments Group (IPG) is the investigator payments function for ICON Clinical Research. The department role is to ensure timely, accurate and efficient execution of investigator payments & to ensure all payments are carried out in accordance with ICON policies and procedures.

The Analyst role is to:

• Support reporting requirements related to Liability reporting and payment reports that are shared monthly and quarterly with sponsors.
• Support operational reporting for IPG team

Role responsibilities include:

• Recognize, exemplify and adhere to ICON’s values which centre around our commitment to People, Clients and Performance.
• Complete reports and tracking in a timely and consistent manner with concise, accurate information in various systems and tracking tools.
• Ensure proper documentation and record tracking of meetings, decisions, interventions and escalations.
• Take ownership of any sponsor queries that might arise. This will require investigating issues and liaising with other departments such as the AR team, AP team and Payment team.
• Liaise with customers to determine report requirements.
• Interrogate & analyse data and prepare relevant metrics. Accurate analysis with limited supervision is expected.
• Ability to work under pressure and meet tight deadlines, where necessary
• Become proficient in systems, tools and ICON’s applications to efficiently and accurately analyse data.
• Perform other reasonably related duties, analysis and special projects as assigned by management team.
• As a member of staff, the employee is expected to embrace and contribute to our culture of process improvement with a focus on streamlining our processes adding value to our business and meeting client needs.

Experience:

• Prior relevant experience related to data analysis and production of reports is essential
• Strong Excel skills/experience with previous experience in finance
• Demonstrate a logical approach to analysis with a questioning attitude
• Numerate with some financial understanding
• Excellent working knowledge of MS office package
• Advanced excel skills are essential (Pivot tables, lookups, etc.)
• Excellent communication (written and oral), organizational and customer service skills are essential
• Self-starter who can work with minimal supervision

Benefits of Working in ICON:
Our success depends on the knowledge, capabilities and quality of our people. That’s why we are committed to developing our employees in a continuous learning culture –one where we challenge you with engaging work and where every experience adds to your professional development.
At ICON, our focus is to provide you with a comprehensive and competitive total reward package that comprises, not only an excellent level of base pay, but also a wide range of variable pay and recognition programs. In addition, our best in class employee benefits, supportive policies and wellbeing initiatives are tailored to support you and your family at all stages of your career -both now, and into the future.
ICON, including subsidiaries, is an equal opportunity and inclusive employer and is committed to providing a workplace free of discrimination and harassment. All qualified applicants will receive equal consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability or protected veteran status.
If, because of a medical condition or disability, you need a reasonable accommodation for any part of the application process, or in order to perform the essential functions of a position, please let us know through the form below.
What ICON can offer you:
Our success depends on the quality of our people. That’s why we’ve made it a priority to build a diverse culture that rewards high performance and nurtures talent.
In addition to your competitive salary, ICON offers a range of additional benefits. Our benefits are designed to be competitive within each country and are focused on well-being and work life balance opportunities for you and your family.

Our benefits examples include:

• Various annual leave entitlements
• A range of health insurance offerings to suit you and your family’s needs.
• Competitive retirement planning offerings to maximize savings and plan with confidence for the years ahead.
• Global Employee Assistance Programme, TELUS Health, offering 24-hour access to a global network of over 80,000 independent specialised professionals who are there to support you and your family’s well-being.
• Life assurance
• Flexible country-specific optional benefits, including childcare vouchers, bike purchase schemes, discounted gym memberships, subsidised travel passes, health assessments, among others.

Visit our
careers site
to read more about the benefits ICON offers.
At ICON, inclusion & belonging are fundamental to our culture and values. We’re dedicated to providing an inclusive and accessible environment for all candidates. ICON is committed to providing a workplace free of discrimination and harassment. All qualified applicants will receive equal consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability or protected veteran status.
If, because of a medical condition or disability, you need a reasonable accommodation for any part of the application process, or in order to perform the essential functions of a position, please let us know
Interested in the role, but unsure if you meet all of the requirements? We would encourage you to apply regardless – there’s every chance you’re exactly what we’re looking for here at ICON whether it is for this or other roles.

The Analyst role is to:

• Support reporting requirements related to Liability reporting and payment reports that are shared monthly and quarterly with sponsors.
• Support operational reporting for IPG tea

Role responsibilities include:

• Recognize, exemplify and adhere to ICON’s values which centre around our commitment to People, Clients and Performance.
• Complete reports and tracking in a timely and consistent manner with concise, accurate information in various systems and tracking tools.
• Ensure proper documentation and record tracking of meetings, decisions, interventions and escalations.
• Take ownership of any sponsor queries that might arise. This will require investigating issues and liaising with other departments such as the AR team, AP team and Payment team.
• Liaise with customers to determine report requirements.
• Interrogate & analyse data and prepare relevant metrics. Accurate analysis with limited supervision is expected.
• Ability to work under pressure and meet tight deadlines, where necessary
• Become proficient in systems, tools and ICON’s applications to efficiently and accurately analyse data.
• Perform other reasonably related duties, analysis and special projects as assigned by management team.
• As a member of staff, the employee is expected to embrace and contribute to our culture of process improvement with a focus on streamlining our processes adding value to our business and meeting client needs