WHO IS TRIAGE?

Triage provides information, advice, guidance, skills, workplace training, work preparation and supportive recruitment services that help people secure a job, progress in the workplace and build meaningful careers.
Delivering from locations across Scotland and England, Triage partners with multiple public, private and community organisation. Working with local, regional, and national stakeholders, prime contractors and Jobcentre Plus, we deliver employment, education and training programmes that respond to the social, cultural, inclusive and economic growth agendas.
We are looking for people to join us, who reflect our values. With offices across the UK, our values are what helps unite our teams and provides us with a sense of belonging. No matter the location we work in, or the role we carry out, we feel a sense of community and that’s all because of our values. For us, our five values frame our interactions and set standards both internally and externally - they are the building blocks on how we do business.

"WE THRIVE TOGETHER”, “WE DO SOMETHING AMAZING EVERYDAY”, “WE NEVER GIVE UP”, “WE KNOW OUR KNOWLEDGE IS POWER”, “WE ACT WITH KINDNESS”.

In other words, if you have a true passion for working with and helping others, Triage could be the employer for you.

DATA REPORTING

• Oversee accurate data collection and reporting.
• Analyse service data to identify trends, risks, and opportunities.
• Prepare reports for commissioners, funders, and senior management.
  NB: This job description is designed as guidance and there may be requirements to take on additional or alternative tasks to support the business as required. Your key tasks and responsibilities will be agreed with your line manager as part of the Triage performance management cycle.
  All applicants must obtain a Disclosure Check on successful appointment (cost reimbursed)

• Able to lead by example through proven experience of managing and progressing a caseload of individuals with complex barriers towards sustainable employment. • Ability to analyse data, produce reports, and use insights to drive improvement.

• Exceptional communication skills, (verbal, non-verbal, written, listening) with the ability to build collaborative relationships at all levels.
• Ability to multitask and effectively manage multiple priorities and deadlines.
• Proven solutions focussed, self-motivated people manager, able to work independently.
• Committed to and strong understanding of safeguarding in vulnerable adults.
• Commitment to recovery-oriented and person-centred approaches
• Knowledge of local labour market and employer engagement strategies.
• Driver with a car and willingness to travel, as required

The IPS Team Manager will lead and supervise a team of IPS Employment Specialists delivering high-quality, person-centred employment support. This role will also lead on employer engagement, to promote and generate referrals to the service.
The programme will support individuals with health conditions (including mental health), disabilities and complex barriers to employment, to gain and sustain meaningful paid employment, and is built around the Individual Placement and Support (IPS) model, which is an evidence-based approach to vocational rehabilitation.
This position is a crucial leadership role in guaranteeing we continue to make a positive difference and achieve financial, performance and quality targets set by our commissioner.
The service will be delivered across local communities therefore a willingness to travel across the region as often as is required is essential.
Triage is a Disability Confident Employer who wishes to engage and encourage people with a disability or long-term health condition, ensuring they have the opportunities to fulfil their potential and realise their aspirations. We will interview all disabled applicants who meet the minimum requirements for the job and make reasonable adjustments to ensure candidates are not disadvantaged in any way. Please let us know if you would like to be considered under this scheme when applying.

Required criteria:

• Proven people management experience in operational management within health, social care, or employment services.
• Skilled in managing geographically dispersed teams, fostering collaboration and cohesion across varied settings.
• Experience in building relationships with stakeholders to support seamless service delivery.
• Good understanding of the IPS model and its application in mental health and/or supported employment settings.

• Able to lead by example through proven experience of managing and progressing a caseload of individuals with complex barriers towards sustainable employment. • Ability to analyse data, produce reports, and use insights to drive improvement.

• Exceptional communication skills, (verbal, non-verbal, written, listening) with the ability to build collaborative relationships at all levels.
• Ability to multitask and effectively manage multiple priorities and deadlines.
• Proven solutions focussed, self-motivated people manager, able to work independently.
• Committed to and strong understanding of safeguarding in vulnerable adults.
• Commitment to recovery-oriented and person-centred approaches
• Knowledge of local labour market and employer engagement strategies.
• Driver with a car and willingness to travel, as required.