เจ้าหน้าที่บิลลิ่ง at Iron Mountain Ltd

, , Thailand -

Full Time

Start Date

Immediate

Expiry Date

08 Feb, 26

Salary

0.0

Posted On

10 Nov, 25

Experience

2 year(s) or above

Remote Job

Yes

Telecommute

Yes

Sponsor Visa

Skills

Billing, Accounts Receivable, Collections, Communication, Analytical Skills, Problem-Solving, Microsoft Excel, ERP Experience, Time Management, Organizational Skills

Industry

IT Services and IT Consulting

Description

At Iron Mountain we know that work, when done well, makes a positive impact for our customers, our employees, and our planet. That’s why we need smart, committed people to join us. Whether you’re looking to start your career or make a change, talk to us and see how you can elevate the power of your work at Iron Mountain. We provide expert, sustainable solutions in records and information management, digital transformation services, data centers, asset lifecycle management, and fine art storage, handling, and logistics. We proudly partner every day with our 225,000 customers around the world to preserve their invaluable artifacts, extract more from their inventory, and protect their data privacy in innovative and socially responsible ways. Are you curious about being part of our growth story while evolving your skills in a culture that will welcome your unique contributions? If so, let's start the conversation. Your Mission (Key Responsibilities) Your primary goal is to ensure prompt revenue collection and maintain financial integrity by acting as the key problem-solver for billing and payment issues, upholding Iron Mountain’s commitment to security and accuracy. 1. Dispute & Compliance Management Case Management: Serve as the primary contact for all invoice and inventory-related disputes, systematically logging and tracking cases. Root Cause Analysis: Conduct highly analytical investigations to find the root cause of discrepancies by reviewing all relevant documentation (contracts, invoices, delivery notes, etc.). PO Principle Adherence: Ensure strict adherence to Purchase Order (PO) Principles, verifying alignment of services/goods with the PO before processing final billing or resolving disputes. Resolution & Adjustment: Implement final solutions, processing essential financial corrections such as Credit/Debit Notes and Inventory Adjustments. 2. Collections & Payment Process process, following up on overdue accounts and informing clients of outstanding debts and deadlines. AR Database Management: Regularly update the Accounts Receivable (AR) database with new accounts to ensure real-time accuracy. 3. Invoicing, Reporting & Improvement Invoice Dispatch: Manage the complete process of printing, collating, logging, and dispatching accurate invoices (physical and electronic). Process Enhancement: Identify trends and proactively recommend process improvements and controls to enhance efficiency and prevent future financial errors. What You Bring (Required Qualifications) Education & Experience Education: Bachelor’s degree in Accounting, Finance, Supply Chain Management, Business Administration, or a related field. Experience: Minimum of 3 years of hands-on experience in Billing, Accounts Receivable (AR)/Payable (AP), Collections, or a highly related financial/dispute resolution role. Knowledge: Strong practical understanding of invoicing, collection procedures, payment terms, and inventory management principles. Skills & Mindset Communication: Excellent written and verbal communication skills, with the ability to communicate professionally with diverse stakeholders (customers, vendors, and internal teams). Autonomy & Organization: Ability to work independently, manage a high caseload effectively, and strong organizational and time management skills. Analytical Power: Possess highly analytical skills and a meticulous attention to detail to accurately interpret complex financial data and ensure PO compliance. Problem-Solving: Proven ability to investigate and resolve complex discrepancies effectively, supported by a proactive "Can-Do" mindset. Technical Tools: Strong proficiency in Microsoft Excel (including Pivot Tables and essential formulas). Competency in Google Workspace Suite. ERP Experience: Prior experience using Oracle or another major ERP system is a significant plus. Category: Customer Support Iron Mountain is a global leader in storage and information management services trusted by more than 225,000 organizations in 60 countries. We safeguard billions of our customers’ assets, including critical business information, highly sensitive data, and invaluable cultural and historic artifacts. Take a look at our history here. Iron Mountain helps lower cost and risk, comply with regulations, recover from disaster, and enable digital and sustainable solutions, whether in information management, digital transformation, secure storage and destruction, data center operations, cloud services, or art storage and logistics. Please see our Values and Code of Ethics for a look at our principles and aspirations in elevating the power of our work together. If you have a physical or mental disability that requires special accommodations, please let us know by sending an email to accommodationrequest@ironmountain.com. See the Supplement to learn more about Equal Employment Opportunity.

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Responsibilities

The primary goal is to ensure prompt revenue collection and maintain financial integrity by resolving billing and payment issues. Responsibilities include managing disputes, collections, invoicing, and recommending process improvements.