JOIN US ON OUR EXCITING JOURNEY!

IQVIA™ is The Human Data Science Company™, focused on using data and science to help healthcare clients find better solutions for their patients. Formed through the merger of IMS Health and Quintiles, IQVIA offers a broad range of solutions that harness advances in healthcare information, Technology, analytics and human ingenuity to drive healthcare forward.

QUALIFICATIONS - OUR IDEAL CANDIDATE WILL HAVE

• High School Diploma or equivalent Req
• 5 years of related work experience Req Or
• Equivalent combination of education, training and experience Req
• Good communication and interpersonal skills
• Good problem solving skills
• Strong organizational skills
• Results and detail-oriented approach to work delivery and output
• Ability to work under close direction
• Strong software and computer skills, including MS Office applications
• Ability to prioritize, actively seek input and problem solve
• Ability to work independently and manage time efficiently
• Ability to establish and maintain effective working relationships with coworkers, managers and clients

• Provide issue management investigation support.
• Support PM in client interactions, where required, providing technical input for issue
• resolution.
• Carry out data change requests through call, chat or email handling
• Interaction with delivery support teams and lead investigation oversight to
• resolution.
• Support PMs with High Complexity Data reconciliation.
• Coordinates data extractions from systems which requires technical understanding
• and/or high-risk/sensitive areas.
• Knowledge Base Maintenance
• Contribute to Streamlining and industrialization of process’s within the Integrated Support Group and feedback
• Group management as needed