We’ve made a lot of progress since opening the doors in 1942, but one thing has never changed - our commitment to serve, heal, lead, educate, and innovate. We believe that every award earned, every record broken and every patient helped is because of the dedicated employees who fill our hallways.
At Ochsner, whether you work with patients every day or support those who do, you are making a difference and that matters. Come make a difference at Ochsner Health and discover your future today!
This job reviews, analyzes, and modifies systems including encoding, testing, debugging and installing to support Epic systems; consults with users to identify current operating procedures and to clarify program objectives while relying on instructions and pre-established guidelines to perform the functions of the job.
To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable qualified individuals with disabilities to perform the essential duties.
This job description is a summary of the primary duties and responsibilities of the job and position. It is not intended to be a comprehensive or all-inclusive listing of duties and responsibilities. Contents are subject to change at the company’s discretion.

EDUCATION

Required - High school diploma or equivalent.
Preferred - Bachelor’s degree.

WORK EXPERIENCE

Required - None.

KNOWLEDGE SKILLS AND ABILITIES (KSAS)

• Basic knowledge of Epic systems and ability to encode, test, debug, and install elements to support Epic systems.
• Effective verbal and written communication skills and ability to present information clearly and professionally.
• Project management skills and ability to effectively manage multiple demands in fast paced environment.
• Analytical, problem-solving, and researching skills and ability to perform Gap analysis.
• Ability to design and implement technical solutions and processes.
• Ability to travel throughout and between facilities and work flexible hours (weekends/holidays/nights/call).

OCHSNER HEALTH DOES NOT CONSIDER AN INDIVIDUAL AN APPLICANT UNTIL THEY HAVE FORMALLY APPLIED TO THE OPEN POSITION ON THIS CAREERS WEBSITE.

Please refer to the job description to determine whether the position you are interested in is remote or on-site. Individuals who reside in and will work from the following areas are not eligible for remote work position: Colorado, California, Hawaii, Illinois, Maryland, Minnesota, New Jersey, New York, Vermont, Washington, and Washington D.C.
Ochsner Health endeavors to make our site accessible to all users. If you would like to contact us regarding the accessibility of our website, or if you need an accommodation to complete the application process, please contact our HR Employee Solution Center at 504-842-4748 (select option 1) or careers@ochsner.org. This contact information is for accommodation requests only and cannot be used to inquire about the status of applications.
Ochsner is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to any legally protected class, including protected veterans and individuals with disabilities.

• Performs analysis of assigned applications and business processes/functions.
• Modifies and supports assigned applications/systems as appropriate.
• Partners and communicates with assigned customers/end users.
• Enhances professional competency by obtaining Epic certification.
• Performs other related duties as required.
  The above statements describe the general nature and level of work only. They are not an exhaustive list of all required responsibilities, duties, and skills. Other duties may be added, or this description amended at any time.
  Remains knowledgeable on current federal, state and local laws, accreditation standards or regulatory agency requirements that apply to the assigned area of responsibility and ensures compliance with all such laws, regulations and standards.
  This employer maintains and complies with its Compliance & Privacy Program and Standards of Conduct, including the immediate reporting of any known or suspected unethical or questionable behaviors or conduct; patient/employee safety, patient privacy, and/or other compliance-related concerns.
  The employer is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, protected veteran status, or disability status.