JOB SUMMARY

The IS Epic Application Analyst 2 - Beaker AP and/or Beaker CP is primarily accountable to configure and provide intermediate functional and technical help for the specific application or set of applications to a variety of business and clinical users. In addition, part of the responsibility is to join with end users to know about the workflow and its interdependencies and make corrective adjustments or enhancements. This role is the central point of communication for a variety of users and will coordinate all activities on behalf of the IS organization.

ABOUT US

Here at Baylor Scott & White Health we promote the well-being of all individuals, families, and communities. Baylor Scott and White is the largest not-for-profit healthcare system in Texas that empowers you to live well.

Our Core Values are:

• We serve faithfully by doing what’s right with a joyful heart.
• We never settle by constantly striving for better.
• We are in it together by supporting one another and those we serve.
• We make an impact by taking initiative and delivering exceptional experience.

QUALIFICATIONS

• EDUCATION - Bachelor’s or 4 years of work experience above the minimum qualification
• EXPERIENCE - 2 Years of Experience
• PREFERRED – 2+ years of Lab Experience, 2+ years working in EPIC Beaker

• Assists with the test recommendations for corrective actions and resolution of problems within the software application.
• Creates and executes test scripts for new system builds timely and effectively.
• Provides testing and documentation of workflows, data collections, end-user report details and other technical issues associated with applications, applying both vendor and internal stakeholder consideration.
• Creates, modifies and tracks system build timely and effectively.
• Provides help for normal maintenance of upgrades and system maintenance.
• Implements system updates and changes, and communicates those changes to super users and end users.
• Provides ongoing application help and end user training for all helped applications.
• Engages, manages, and communicates to all stakeholders.
• Solves problems by studying business issues and requirements, studying workflows and synthesizing key messages.
• Assists in the coordination of training materials and schedules for all super users and end users, and serves as liaison between end users, subject matter experts and vendor implementation team.