JOB SUMMARY

The EPIC Application Lab Beaker Analyst III is primarily accountable to configure and provide intermediate functional and technical help for the specific application or set of applications to a variety of business and clinical users. In addition, part of the responsibility is to join with end users to know about the workflow and its interdependencies and make corrective adjustments or enhancements. This role is the central point of communication for a variety of users and will coordinate all activities on behalf of the IS organization.

This position requires

• Epic Certification (EPICCERT) in Beaker CP and AP

QUALIFICATIONS

• EDUCATION - Bachelor’s or 4 years of work experience above the minimum qualification
• EXPERIENCE - 3 Years of Experience

• Assists with the test recommendations for corrective actions and resolution of problems within the software application.
• Creates and executes test scripts for new system builds timely and effectively.
• Provides testing and documentation of workflows, data collections, end-user report details, and other technical issues associated with applications, applying both vendor and internal stakeholder consideration.
• Creates, modifies and tracks system build timely and effectively.
• Provides help for normal maintenance of upgrades and system maintenance.
• Implements system updates and changes, and communicates those changes to super users and end users.
• Provides ongoing application help and end user training for all helped applications.
• Engages, manages, and communicates to all stakeholders.
• Solves problems by studying business issues and requirements, studying workflows and synthesizing key messages.
• Assists in the coordination of training materials and schedules for all super users and end users, and serves as liaison between end users, subject matter experts and vendor implementation team.