Are you passionate about technology and customer service? Do you thrive in dynamic environments where every day brings new challenges? Are you ready to join a global leader in customer experience automation? We are currently looking for an IS EUC Support Analyst to join our busy team in Knutsford!
As the IS EUC Support Analyst, you will be at the forefront of resolving incidents and fulfilling service requests, ensuring that we meet our customers’ needs through predefined processes, procedures, and guidelines. This role not only allows you to work with cutting-edge technologies within a fast-paced atmosphere but also presents opportunities for skill development and collaboration on international projects. You will be responsible for maintaining accurate records, engaging with vendors, and supporting various IT initiatives while working with both hardware and software to deliver exceptional support.
Hours of Work: full-time, office based

IS EUC SUPPORT ANALYST REQUIREMENTS:

• Experience with various versions of Windows Desktop OS; Windows 10/11 preferred
• Proficient in Windows Server and MS Azure Suite
• Familiarity with O365, MS Intune, and Active Directory
• ITIL Foundation certification preferred
• Strong troubleshooting skills and customer service abilities

MEET THE ORGANISATION: WHO WE ARE AND WHAT WE DO

At Glory, we pride ourselves on our culture of innovation and collaboration. As global leaders in customer experience automation, our mission is to empower businesses to save time and money while providing exceptional customer experiences. With over a century of success behind us, we are committed to driving transformative technology and making a global impact—together with passionate professionals like you.

Job Type: Full-time
Work Location: In person
Reference ID: GGS/IUS