IS Manager – Software Asset Management (SAM Manager) at Amigen

Hyderabad, Telangana, India -

Full Time

Start Date

Immediate

Expiry Date

11 Aug, 26

Salary

0.0

Posted On

13 May, 26

Experience

10 year(s) or above

Remote Job

Yes

Telecommute

Yes

Sponsor Visa

Skills

Software Asset Management, IT Asset Management, IT Vendor Management, Enterprise Software Audits, License Models, Operational Teams, Financial Acumen, Forecasting, Budgeting, Cost Optimization, ServiceNow SAM Pro, Regulated Environments, Stakeholder Management, Executive Communication, Governance, Compliance

Industry

Biotechnology Research

Description

Career Category Information Systems Job Description Role Summary Amgen is seeking an experienced Software Asset Management (SAM) leader to manage and mature the operational execution of our enterprise SAM program. Reporting to the Sr. Manager of SAM & Application Decommission / Technology Rationalization, this role will lead day-to-day SAM operations, manage two AIN SAM Analysts, and ensure Amgen maintains a compliant, optimized, and audit-ready software licensing posture. This position plays a critical role in strengthening governance, improving cost transparency, and enabling technology rationalization initiatives across the enterprise. Key Responsibilities SAM Program Execution & Governance Lead operational execution of Amgen’s Software Asset Management program. Establish and maintain standardized processes, controls, and documentation. Ensure alignment of SAM practices with enterprise governance and compliance standards. Team Leadership Directly manage and develop two AIN SAM Analysts. Provide structured onboarding, mentoring, and performance management. Create clear operational cadence (daily/weekly/monthly reporting and KPIs). Audit & Compliance Management Serve as operational lead for software audits and true-up activities. Ensure entitlement-to-deployment reconciliation accuracy. Reduce compliance risk exposure through proactive monitoring. License Optimization & Cost Management Drive license optimization and cost avoidance initiatives. Partner with Procurement and Finance on renewals and forecasting. Support Application Decommission and Technology Rationalization efforts by reclaiming and rationalizing licenses. Tooling & Data Integrity Oversee data accuracy within ServiceNow SAM Pro and related discovery tools. Improve reporting automation and executive dashboards. Develop measurable KPIs and cost savings metrics. Cross-Functional Partnership Collaborate with Procurement, Finance, Legal, InfoSec, Infrastructure, and Application Owners. Provide advisory support on licensing models and usage implications. Support leadership reporting and executive updates. Organizational Impact Strengthens audit readiness and compliance posture. Improves software spend visibility and cost optimization. Enables enterprise technology rationalization and modernization. Builds sustainable SAM processes and reduces key-person risk. Develops internal talent within the AIN program. Basic Qualifications Bachelor's OR Master’s degree and 8 years of Information Systems experience Required Qualifications 8 to 12 years of experience in Software Asset Management, IT Asset Management, or IT Vendor Management. Experience managing enterprise software audits (Microsoft, Oracle, SAP, Adobe, etc.). Strong understanding of license models (subscription, SaaS, core-based, user-based). Experience leading operational teams. Financial acumen including forecasting, budgeting, and cost optimization. Experience with ServiceNow SAM Pro or similar SAM tooling. Experience in regulated or GxP environments preferred. Strong stakeholder management and executive communication skills. Leadership Expectations (Level 5) Demonstrates ownership and accountability for operational outcomes. Builds structured, scalable processes. Drives cross-functional alignment. Coaches and develops team members. Communicates clearly and confidently with leadership stakeholders. Operates with high integrity and sound judgment. . Amgen is committed to unlocking the potential of biology for patients suffering from serious illnesses by discovering, developing, manufacturing and delivering innovative human therapeutics. This approach begins by using tools like advanced human genetics to unravel the complexities of disease and understand the fundamentals of human biology. Amgen focuses on areas of high unmet medical need and leverages its biologics manufacturing expertise to strive for solutions that improve health outcomes and dramatically improve people's lives. A biotechnology pioneer since 1980, Amgen has grown to be one of the world's leading independent biotechnology companies, has reached millions of patients around the world and is developing a pipeline of medicines with breakaway potential. For more information, visit www.amgen.com and follow us on www.twitter.com/amgen

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Responsibilities

The IS Manager will lead the operational execution of Amgen’s Software Asset Management program, ensuring compliance and optimizing software licensing. This role also involves managing a team of analysts and collaborating with various departments to improve cost transparency and governance.