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IS PC Technician 1 at FMOLHS

Baton Rouge, Louisiana, United States -

Full Time

Start Date

Immediate

Expiry Date

29 Apr, 26

Salary

0.0

Posted On

29 Jan, 26

Experience

0 year(s) or above

Remote Job

Yes

Telecommute

Yes

Sponsor Visa

Skills

Troubleshooting, Diagnosing, Resolving User Issues, System Access, Hardware, Application Software, Network Communication, Technical Support, Documentation, Customer Satisfaction

Industry

Hospitals and Health Care

Description

The IS PC Technician 1 provides primary support services to internal users by effectively trouble-shooting, diagnosing and resolving user issues and work requests in accordance with service level agreements. Support includes issues relating to system access, hardware, application software, and basic network communication issues. Responds to telephone calls, email and team member requests for technical and applications support. Documents, tracks and monitors issues to ensure timely resolution and customer satisfaction.

Responsibilities

The IS PC Technician 1 provides primary support services to internal users by troubleshooting, diagnosing, and resolving user issues. This includes support for system access, hardware, application software, and basic network communication issues.