IS Senior Analyst (Integrations) at Durham University

Durham, England, United Kingdom -

Full Time

Start Date

Immediate

Expiry Date

24 Aug, 26

Salary

0.0

Posted On

26 May, 26

Experience

5 year(s) or above

Remote Job

Yes

Telecommute

Yes

Sponsor Visa

Skills

Software Integration, JavaScript, C++, Java, REST APIs, SOAP APIs, PL/SQL, T-SQL, Oracle Database, SQL Server, SSIS, MuleSoft, ODICS, Automation Scripting, Software Development Life Cycle, Problem Solving

Industry

Higher Education

Description

The University At Durham University we are proud of our people. A globally outstanding centre of educational excellence, a collegiate community of extraordinary people, a unique and historic setting – Durham is a university like no other. Across the University we have a huge variety of roles and career opportunities, which together make us a large and successful community, which is a key hub of activity within our region and nationally. Whether you are at the very start, middle or end of your career, there is a role for you. We believe everyone has their own unique skills to offer. We would be thrilled if you would consider joining our thriving University. Further information about the University can be found here. Find out more about the benefits of working at the University and what it is like to live and work in the Durham area on our Why Join Us? - Information Page. The Role and the Department The role supports the IS Senior Manager (Integrations) to deliver effective integration solutions to the University and is part of the wider Information Services (IS) collection of teams, which underpins the delivery of customer focused information systems and services. Specifically, the post holder will: Support the design and implementation of software integration solutions across the university’s enterprise applications, evaluating existing components or systems to determine integration requirements and ensuring final solutions meet organisational architecture principals. Development of test cases and new methods to accelerate the integration task, as well as documenting integration processes for different stakeholders. Support ongoing maintenance and enhancement of the university’s integration environments. Development and implementation of automation scripts, for operational and analytical improvements. Deploy software builds and integration, developing and testing automation scripts using automation and troubleshooting in cases of failure. Work closely with Professional Support and Academic departments to support and identify requirements or improvements for integration. The Computing and Information Services (CIS) has an annual operational budget in excess of £27m, including multi-million pound programmes of change within year, and approximately 172 staff. The Senior Leadership Team report directly to the Chief Information Officer (CIO) with the following portfolios: Strategy and Change; Technical Services; Information Services, and; Cyber Security. CIS work with departments across the university to provide academic, teaching and administrative services that underpin the day-to-day activities of the whole organisation. Details of the Digital Strategy and ongoing work can be found at Digital Strategy - Durham University · CIS is a friendly, but demanding department, where much is expected and can be achieved by competent, self-motivated individuals who are demonstrable in their team work ability. The department works in a hybrid capacity, depending on the job role. · Information Services (IS) is responsible for the provision of a wide range of end-user and customer facing technology services, ranging from: student record management; database administration, web and app, curriculum & learning, IWMS, internet and intranet provision; integration; AI; identity and access management, and; other immersive technology experiences. Working at Durham A competitive salary is only one part of the many fantastic benefits you will receive if you join the University: you will also receive access to the following fantastic benefits: • 27 Days annual leave per year in addition to 8 public holidays and 4 customary days per year – a total of 39 days per year. The University closes between Christmas and New Year. • No matter how you travel to work, we have you covered. We have parking across campus, a cycle to work scheme which helps you to buy a bike and discount with local bus and train companies. • Lots of support for health and wellbeing including discounted membership for our state of the art sport and gym facilities and access to a 24-7 Employee Assistance Programme. • On site nursery is available plus access to holiday camps for children aged 5-16. • Family friendly policies, including maternity and adoption leave, which are among the most generous in the higher education sector (and likely above and beyond many employers). • There is a genuine commitment to developing our colleagues professionally and personally. There is a comprehensive range of development courses, apprenticeships and access to qualifications and routes to develop your career in the University. All staff have dedicated annual time to concentrate on their personal development opportunities. • The opportunity to take part in staff volunteering activities to make a difference in the local community • Discounts are available via our benefits portal including; money off at supermarkets, high street retailers, IT products such as Apple, the cinema and days out at various attractions. • We offer generous pension schemes. Discover more about our total rewards and benefits package here. Durham University is committed to equality, diversity and inclusion Our collective aim is to create an open and inclusive environment where everyone can reach their full potential and we believe our staff should reflect the diversity of the global community in which we work. As a University equality, diversity, and inclusion (EDI) are a key part of the University’s Strategy and a central part of everything we do. We also live by our values and our Staff Code of Conduct. At Durham we actively work towards providing an environment where our staff and students can study, work and live in a community which is supportive and inclusive. We welcome and encourage applications from members of groups who are under-represented in our work force including people with disabilities, women and black, Asian and minority ethnic communities. If you have taken time out of your career, and you feel it relevant, let us know about it in your application. If you are a candidate with a disability, we are committed to ensuring fair treatment throughout the recruitment process. We will make adjustments to support the interview process wherever it is reasonable to do so and, where successful, reasonable adjustments will be made to support people within their role. What you need to demonstrate when you apply/Person Specification When you apply it is important that you let us know what skills/experience you have from a similar role and/or what skills/experience you have which would make you right for this role. Further information about the role and responsibilities is at the end of this job description. Where a criteria has an asterisk* next to it, it may be given additional weighting when your application is considered. Your application should cover the following criteria: Essential Criteria Qualifications/Experience Five GCSEs at least Grade C or level four (or equivalent) including English Language and Mathematics Post-16 related qualification or equivalent experience Professional IT practitioner with knowledge and expertise in IT service provision Experience of providing advice and guidance to a range of customers and colleagues. Experience of implementing policies and procedures. Experience in all stages of the software development life cycle Experience in at least 3 mainstream scripting languages, including JavaScript Experience in at least 3 mainstream high level programming languages, eg C++, Java Exposure to working with third-party APIs including knowledge of software development using REST and SOAP APIs in an Oracle environment Knowledge of Oracle or Sql Server relational databases and database programming using PL/SQL or TSQL. Working knowledge of a mainstream integration platform, for example, SSIS, MuleSoft, ODICS, etc. Skills/Abilities/Knowledge Good spoken and written communication skills including the ability to develop effective working relationships, both internally and externally. Ability to solve problems and decide on and plan appropriate solutions. Ability to manage workload and prioritise effectively, working under own initiative or collaboratively in a small team within a pressurised environment. Desirable Criteria Industry and regulatory knowledge supported by relevant courses or certifications, eg ITIL, Agile, ISEB, Cisco, Microsoft Knowledge and experience of health and safety issues, such as risk assessments. Committed to continuing professional development.* Ability to participate in networks to share and discuss good practice and exchange information. How to apply To progress to the assessment stage, candidates must evidence each of the Essential criteria (Qualifications/Experience and Skills/Abilities/Knowledge), required for the role in the person specification above. Where there are Desirable criteria we would also urge you to provide any relevant evidence. Please don’t forget to check if there is any weighted criteria (see above). While all Essential criteria will be considered at the shortlisting stage, other criteria may be considered later in the assessment process, such as questions at interview. Submitting your application We prefer to receive applications online. We will update you about your application at various points during the process, via automated emails from our e-recruitment system. Please check your spam/junk folder periodically to ensure you receive all emails What you are required to submit: A current CV A covering letter An evidence document which clearly shows how you meet all of the Essential criteria. When providing evidence, you must ensure each Essential criteria is clearly identified by providing the criteria heading first, and then the evidence; failure to do this may result in your application failing shortlisting. Contact details If you would like to have a chat or ask any questions about the role, Calv Reid (calvin.reid@durham.ac.uk) IS Senior Manager (Integrations) would be happy to speak with you. Typical Role Requirements Service Delivery · Show a commitment to equality, diversity and inclusion, and the University’s values. · Ensure that the University’s procedures and values are always reflected in all aspects of the service and adapt ways of working where this is not evident. · Provide specialist advice and make decisions to resolve problems relating to the services you are responsible for. · Deliver infrastructure services and projects in collaboration with other staff, and sometimes contractors, across the University. · Build, test and apply any changes to equipment, facilities, technical and virtual architecture solutions. · Manage, maintain and monitor designated equipment, facilities, and systems to ensure safety, security and compliance. · Provide the best possible service to staff, students and others who you work with by reviewing and making suggestions to improve the service. · Collect, organise and record data and information accurately (including asset registers) and provide reports and information. · Carry out specialist risk assessments and resolve incidents that require relevant expertise. Planning and Organising · Plan and organise your workload to deliver the role. · Plan, manage and deliver assigned projects and activities in accordance with agreed objectives. · Supervise the work of staff and teams involved in delivering project work. · Seek feedback from staff, students and anyone else that you come across as part of your role to ensure that the service is being adapted to meet customer expectations. · Manage budgets and expenditure including buying (and returning) goods and services. Communication/Liaison · Develop and improve services by taking part in meetings, working groups and committees. · Explain and demonstrate to others how to carry out tasks and use a range of equipment and digital services. · Liaise with staff in other areas to provide advice in relation to any physical or virtual environment changes. · Create good working relationships, including internal and external networks, which allow you to increase your knowledge and skills while swapping information with peers. · Build relationships with contractors and third-party suppliers to share good practice, exchange information and work together on joint initiatives. · Any other reasonable duties. Please note that in submitting your application Durham University will be processing your data. We would ask you to consider the relevant University Privacy Statement Privacy Notices - Durham University which provides information on the collation, storing and use of data. When appointing to this role the University must ensure that it meets any applicable immigration requirements, including salary thresholds which are applicable to some visas.

Responsibilities

Design and implement software integration solutions across enterprise applications while ensuring alignment with organizational architecture principles. Maintain integration environments and develop automation scripts for operational and analytical improvements.