IS Specialist (Integrations) at Durham University

Durham, England, United Kingdom -

Full Time

Start Date

Immediate

Expiry Date

06 Jul, 26

Salary

0.0

Posted On

07 Apr, 26

Experience

5 year(s) or above

Remote Job

Yes

Telecommute

Yes

Sponsor Visa

Yes

Skills

Integration solutions, Line management, Data models, Software integration, Automation scripts, JavaScript, C++, Java, REST APIs, SOAP APIs, Oracle, SQL Server, PL/SQL, TSQL, SSIS, MuleSoft

Industry

Higher Education

Description

The University At Durham University we are proud of our people. A globally outstanding centre of educational excellence, a collegiate community of extraordinary people, a unique and historic setting – Durham is a university like no other. We believe that inspiring our people to do outstanding things at Durham enables Durham people to do outstanding things professionally and personally. Across the University we have a huge variety of roles and career opportunities, which together make us a large and successful community, which is a key hub of activity within our region and nationally. We would be thrilled if you would consider joining our thriving University. Further information about the University can be found here. Find out more about the benefits of working at the University and what it is like to live and work in the Durham area on our Why Join Us? - Information Page. The Role and the Department The role will act as the deputy for, and assist, the IS Senior Manager (Integrations) to deliver effective integration solutions to the University, and sits within the wider Information Services (IS) collection of teams, which underpin the delivery of customer focused information systems and services. Specifically, the post holder will: · Assist the IS Senior Manager (Integrations) in the line management and professional development of a high performing Integrations team, monitoring workload, team performance and proactively ensuring, delivery outcomes align with approved prioritisation schedules. · Support academic and professional departments in understanding their data custodian responsibilities and help make strategic decisions to further the adoption of centralised data models. · Assist in the design and implementation of software integration solutions across the university’s enterprise applications, evaluating existing components or systems to determine integration requirements and ensuring final solutions meet organisational architecture principals. · Develop test cases and new methods to accelerate the integration task, as well as documenting integration processes for different stakeholders. · Support ongoing maintenance and enhancement of the university’s integration environments. · Development and implementation of automation scripts, for operational and analytical improvements. · Lead the deployment of software builds and integration, developing and testing automation scripts using automation and troubleshooting in cases of failure. · Work closely with Professional Support and Academic departments to support and identify requirements or improvements for integration. The Computing and Information Services (CIS) has an annual operational budget in excess of £27m, including multi-million pound programmes of change within year, and approximately 172 staff. The Senior Leadership Team report directly to the Chief Information Officer (CIO) with the following portfolios: Strategy and Change; Technical Services; Information Services, and; Cyber Security. CIS work with departments across the university to provide academic, teaching and administrative services that underpin the day-to-day activities of the whole organisation. Details of the Digital Strategy and ongoing work can be found at Digital Strategy - Durham University · CIS is a friendly, but demanding department, where much is expected and can be achieved by competent, self-motivated individuals who are demonstrable in their team work ability. The department works in a hybrid capacity, depending on the job role. · Information Services (IS) is responsible for the provision of a wide range of end-user and customer facing technology services, ranging from: student record management; database administration, curriculum & learning, IWMS, internet and intranet provision; integration; AI; identity and access management, and; other immersive technology experiences. · CIS is committed to, and has a track record of, developing talent and where appropriate, there will be an opportunity for the successful candidate to develop further by being sponsored to undertake an approved upskilling development pathway, within the integrations specialism. The base location for this role is Boldon House, our exciting new professional services hub. Boldon House is situated on the outskirts of Durham near the Arnison Centre in Pity Me. Boldon House brings a number of professional services teams together in a vibrant office environment which supports collaborative working and is designed to embrace hybrid working. To find out more, visit the project webpage: Boldon House – Durham University. Further information about the role and the responsibilities is at the bottom of this job description. Working at Durham A competitive salary is only one part of the many fantastic benefits you will receive if you join the University: • You’ll receive 30 days annual leave per year in addition to 8 public holidays and 4 customary days per year – a total of 42 days per year. The University closes between Christmas and New Year. • We offer a generous pension scheme, and as a new member of staff you will be automatically enrolled into the University Superannuation Scheme (USS). • No matter how you travel to work, we have you covered. We have ample parking across campus, a cycle to work scheme which helps you to buy a bike and discount with local bus and train companies. You can also take advantage of our cost-effective and environmentally friendly Tusker Car Benefit Scheme, allowing you to lease a brand-new electric or hybrid vehicle with savings on tax and National Insurance. • We have a genuine commitment to developing our colleagues professionally and personally. There is a comprehensive range of development courses, apprenticeships and access to qualifications and routes to develop your career in the University. All staff have dedicated annual time to concentrate on their personal development opportunities. • We provide wide-ranging health and wellbeing support including discounted membership for our state-of-the-art sport and gym facilities and access to a 24-7 Employee Assistance Programme. • Our on-site nursery is rated Outstanding by Ofsted, and you can access holiday camps for children aged 5-16. • Our family-friendly policies, including maternity and adoption leave, are among the most generous in the higher education sector (and likely above and beyond many employers). • We offer all staff the opportunity to take part in volunteering activities to make a difference in the local community. • You can access exclusive discounts via our benefits portal including money off at supermarkets, high street retailers, IT products such as Apple, eating out and days out at various attractions. • Various salary sacrifice schemes are also available to help you take advantage of tax savings on benefits. • If you are moving to Durham, you may be eligible for help with removal costs, and we have a dedicated team who can help you with the practicalities such as house hunting and schools. If you need a visa, we cover most visa costs and offer an interest-free loan scheme to pay for dependant visas. Discover more about our total rewards and benefits package here. Durham University is committed to equality, diversity and inclusion Our collective aim is to create an open and inclusive environment where everyone can reach their full potential and we believe our staff should reflect the diversity of the global community in which we work. As a University equality, diversity, and inclusion (EDI) are a key part of the University’s Strategy and a central part of everything we do. We also live by our values and our Staff Code of Conduct. At Durham we actively work towards providing an environment where our staff and students can study, work and live in a community which is supportive and inclusive. We welcome and encourage applications from members of groups who are under-represented in our work force including people with disabilities, women and black, Asian and minority ethnic communities. If you have taken time out of your career, and you feel it relevant, let us know about it in your application. If you are a candidate with a disability, we are committed to ensuring fair treatment throughout the recruitment process. We will make adjustments to support the interview process wherever it is reasonable to do so and, where successful, reasonable adjustments will be made to support people within their role. What you need to demonstrate when you apply/Person Specification When you apply it is important that you let us know what skills/experience you have from a similar role and/or what skills/experience you have which would make you right for this role. Further information about the role and responsibilities is at the end of this job description. Where a criteria has an asterisk* next to it, it may be given additional weighting when your application is considered. Your application should cover the following criteria: Essential Criteria Qualifications/Experience 1. Educated to degree level (or equivalent experience). 2. Professional IT practitioner with knowledge and expertise in IT service provision. 3. Experience of participating in internal or external networks to share and discuss good practice and develop strong and productive working relationships. 4. Experience of delivering and developing specialist IT provision services. 5. Experience of providing specialist advice and guidance to a range of customers and colleagues, including more senior colleagues. 6. Experience of implementing policies and procedures and supporting service improvements. 7. Experience of managing and developing a team or teams and/or a line management qualification. Skills/Abilities/Knowledge 8. Excellent spoken and written communication skills including the ability to develop effective working relationships, both internally and externally. 9. Experience working within enterprise architecture frameworks, integration standards, or data governance models. 10. Experience of influencing without authority, particularly across academic and professional services boundaries. 11. Ability to translate technical concepts for a wide range of senior or executive non-technical stakeholders. 12. Experience in all stages of the software development life cycle 13. Experience in at least 3 mainstream scripting languages, including JavaScript 14. Experience in at least 3 mainstream high level programming languages, eg C++, Java 15. Exposure to working with third-party APIs including knowledge of software development using REST and SOAP APIs in an Oracle environment 16. Knowledge of Oracle or Sql Server relational databases and database programming using PL/SQL or TSQL. 17. Working knowledge of a mainstream integration platform, for example, SSIS, MuleSoft, ODICS, etc. 18. Committed to continuing professional development to maintain professional recognition. 19. Ability to solve problems and decide on and plan appropriate solutions. Desirable Criteria 20. Knowledge and experience of health and safety issues [such as risk assessments]. 21. Knowledge and experience of ensuring compliance with regulatory and organisational policy and guidelines. How to Apply To progress to the assessment stage, candidates must evidence each of the essential criteria required for the role in the person specification above. It will be at the discretion of the recruiting panel as to whether they will also consider any desirable criteria, but we would urge candidates to provide evidence for all criteria. Please don’t forget to check if there is any weighted criteria (see above). While some criteria will be considered at the shortlisting stage, other criteria may be considered later in the assessment process, such as questions at interview. Submitting your application We prefer to receive applications online. We will update you about your application at various points throughout the selection process, via automated emails from our e-recruitment system. Please check your spam/junk folder periodically to make sure you have not missed any of our updates. What you are required to submit: To progress to the assessment stage, candidates must evidence each of the Essential criteria (Qualifications/Experience and Skills/Abilities/Knowledge), required for the role in the person specification above. Where there are Desirable criteria we would also urge you to provide any relevant evidence. While all Essential criteria will be considered at the shortlisting stage, other criteria may be considered later in the assessment process, such as questions at interview. You must submit: · A current CV · A covering letter · An evidence document which clearly shows how you meet all of the Essential criteria. When providing evidence, you must ensure each Essential criteria is clearly identified by providing the criteria heading first, and then the evidence; failure to do this, may result in your application failing shortlisting. Contact details For a chat about the role or any further information please contact Calv Reid, IS Senior Manager (Integration) at calvin.reid@durham.ac.uk. Typical Role Requirements Service Delivery/Development · Contribute to equality, diversity and inclusion and the University’s values. · Manage the delivery of estates and infrastructure support services across the University to a high standard. · Provide the best possible service by continually reviewing what is required from staff, students and others who you work with and contribute to ideas and service improvements. · Work with your team to look for ways to improve processes, techniques and outputs/results across all areas of your work. · Monitor and update risk assessments and safety procedures. Planning and Organisation · Manage the delivery of operational activities carried out by the specified services which you are responsible for. · Plan, manage and deliver assigned projects and activities using appropriate techniques, tools and protocols to deliver agreed objectives and solve any problems which you encounter. · Schedule and monitor projects, maintenance and installation works, and other key activities across the University. · Review feedback from staff, students and other key stakeholders so that the service is being planned and adapted to meet customer expectations and future needs. · Manage budgets and expenditure including buying (and returning) goods and services. Team Development · Supervise and monitor the performance, workload and expected outcomes of specified services and take action to respond anything that impacts on the service level provided. · Ensure that your team can deliver the required services by devolving and delegating responsibilities to appropriate team members. · Carry out regular performance reviews to provide feedback on objectives and expectations and to identify any development needs. · Ensure that your team continues to develop by coaching and mentoring team members and responding to any training or development needs, as appropriate. · Support the welfare and wellbeing of your team referring more complex issues to specialist services. Communication/Liaison · Use your operational expertise to participate in business meetings, working groups and sub-committees. · Provide regular status reports on projects and ongoing work to colleagues, specials, services users and managers, highlighting any risks and contingency plans. · Interact and collaborate with other specialists across the University to ensure the integrity and delivery of consistent services including the use of modelling and analytical tools, methods and standards. · Create positive working relationships, including internal and external networks, using your networks to increase your knowledge and skills, and swap information with peers. · Liaise with internal and external agencies, local authorities, industries and visitors where required. · Any other reasonable duties. Please note that in submitting your application Durham University will be processing your data. We would ask you to consider the relevant University Privacy Statement Privacy Notices - Durham University which provides information on the collation, storing and use of data. When appointing to this role the University must ensure that it meets any applicable immigration requirements, including salary thresholds which are applicable to some visas.

Responsibilities

The role involves assisting the IS Senior Manager in delivering effective integration solutions and managing a high-performing team. The post holder will also support departments in adopting centralized data models and lead the deployment of software builds and automation scripts.