As the premiere Raymond Solutions & Service Center in the Northeast, Pengate Handling Systems built a reputation based on cutting-edge innovation, quality products and outstanding service. In addition to the full line of Raymond forklifts and equipment, we offer comprehensive material handling solutions to take your day-to-day warehousing and distribution operations to a new level of performance and productivity.

• Manage help desk tickets
• Providing solutions and advice on technical issues
• Creating manuals for technical training
• Responding to texts, emails, and calls on technical issues
• Documenting and analyzing technical issues and customer interactions
• Set up user accounts, permissions, and devices
• Attending training sessions and conferences to stay current with best practices on how to help customers with technical issues