REQUIREMENTS:

• Diploma or Degree in Information Technology, Business Administration, or a related discipline.
• 1–3 years of administrative experience, ideally in an IT-related role.
• Basic understanding of IT systems, hardware, and software.
• Strong organizational and interpersonal communication skills.
• Proficient in Microsoft Office tools; experience using asset management or ticketing systems is advantageous.

• Maintain accurate records of IT assets including hardware, software, and licenses.
• Monitor and document the issuance, return, and transfer of IT equipment.
• Assist in IT procurement activities, including coordination with vendors and tracking deliveries.
• Ensure proper documentation of IT processes (e.g., asset logs, SOPs, license renewals).
• Facilitate IT onboarding and offboarding for staff, including system access and equipment setup/return.
• Provide basic technical support (e.g., password resets, device check-in/out).
• Coordinate with internal IT teams and end-users to manage schedules and resolve issues efficiently.