WORKING ENVIRONMENT / PHYSICAL DEMANDS:

• Hybrid with frequent meetings through Microsoft Teams.
• Mandatory attendance is required for technical and soft skills workshops.

QUALIFICATIONS:

• Pursuing a degree in Information Technology, Computer Science, or a related field.
• Experience: (Experience in an IT support role is an asset).

SKILL, KNOWLEDGE, AND ABILITIES:

• Willingness to learn
• Dedicated team player
• Must respect the learning environment
• Strong problem-solving skills
• Familiar with network and system administration tools
• Ability to work under pressure
• Dedicated to staying current with technology trends and developments

ELIGIBILITY REQUIREMENTS:

Civiconnect receives government funding based on certain eligibility requirements. Please only apply if you meet the following criteria:

• Must be between 18-29 years of age.
• Must be enrolled in part-time or full-time studies at a Canadian post-secondary institution.
• Must be a Canadian Citizen or Permanent Resident.
• Must be able to work full-time for a duration of 14 weeks.

Preference will be given to candidates who identify with one of the following equity deserving demographics:

• Racial minority
• First Year Student
• Indigenous Francophone
• A woman enrolled in a STEM program
• Disabled**

** Includes vision impairment; deaf/hard of hearing; mental health/cognitive condition i.e., depression, anxiety, ADHD, bipolar; intellectual/learning disorder; autism spectrum; physical disability.

You will need to provide certain administrative documents if offered employment, including:

• Proof of ID (copy of Birth Certificate, Passport, Permanent Resident card).
• Proof of Enrollment letter from Registrar’s office.
• Completed TD1 & TD1ON form.
• Direct deposit slip from a financial institution.

At Civiconnect, we are committed to fostering an inclusive and accessible hiring process for all candidates. If you require an accommodation to participate in our recruitment process, please do not hesitate to reach out to our Human Resources team at hr@civiconnect.ca.
Note: This job description is intended to provide a general overview of the position. It is not an exhaustive list of responsibilities, duties, and skills required. This role may be required to perform other related duties as assigned.

PRIMARY PURPOSE:

The IT Administrator will play a vital role in managing and maintaining our company’s IT infrastructure. This role involves providing technical support, assisting with network administration, and ensuring the smooth operation of computer systems within the organization.
WAGE: $18 per hour
HOURS OF WORK: 35 Hours
PERIOD OF EMPLOYMENT: September 22nd, 2025 -Dec 19th, 2025
LOCATION: Hybrid

KEY RESPONSIBILITIES:

Technical Support:

• Provide technical support to employees for hardware and software issues.
• Assist in troubleshooting and resolving issues related to computers, peripherals, and mobile devices.
• Coordinate with vendors for the repair of equipment under warranty or service contracts.

System Maintenance:

• Perform regular checks and maintenance on computer systems to ensure optimal performance.
• Assist in managing user accounts, permissions, email, and anti-virus systems.
• Participate in the implementation of new software and hardware.

Documentation:

• Maintain detailed and up-to-date documentation of IT systems and infrastructure.
• Assist in creating and updating user manuals and IT policies.
• Document all IT problems and resolutions for future reference.

Project Assistance:

• Support IT projects under the guidance of IT management staff.
• Contribute to the planning and implementation of IT initiatives and improvements.
• Collaborate with various departments to understand and meet their IT requirements.

Please note: All employees of Civiconnect are expected to follow Company Health and Safety policies, procedures, and work practices at all times, including participating in related training.

You will need to provide certain administrative documents if offered employment, including:

• Proof of ID (copy of Birth Certificate, Passport, Permanent Resident card).
• Proof of Enrollment letter from Registrar’s office.
• Completed TD1 & TD1ON form.
• Direct deposit slip from a financial institution