Experience

2 - 4 Years

Job Location

Dubai - United Arab Emirates (UAE)

Education

Bachelor of Technology/Engineering(Computers)

Nationality

Any Nationality

Gender

Any

Vacancy

1 Vacancy

Job Description

Roles & Responsibilities

We are looking for an experienced IT Support resource to provide day-to-day IT assistance to HHC staff.

• Handle desktop, laptop, printer and general end-user support.
• Troubleshoot Windows, Microsoft 365, Outlook, Teams and email issues.
• Support basic LAN, Wi-Fi, TCP/IP, DNS and DHCP issues.
• Assist with user accounts, password resets and basic Active Directory/Entra ID tasks.
• Install and configure software, computers and IT peripherals.
• Maintain IT equipment, inventory and basic documentation.
• Log and follow up on IT issues and coordinate with the relevant teams when escalation is required.
• Provide general IT administrative support as needed.

Required Technical Skills

• Windows 10/11
• Microsoft 365 & Outlook
• Active Directory / Entra ID basics
• Basic networking and Wi-Fi troubleshooting
• Desktop/laptop hardware and printer support
• IT helpdesk/ticketing systems
• Basic antivirus and endpoint security knowledge
• 
  

Desired Candidate Profile

• Experience: 2–4 years in IT Support / Desktop Support / IT Administration. Preferred: CompTIA A+, Network+, Microsoft Endpoint Administrator or ITIL Foundation. Ideal candidate: Someone who is hands-on, dependable, professional with users and able to independently handle day-to-day IT support.

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