QUALIFICATIONS & SKILLS:

• Diploma or degree in IT, Computer Science, Networking, or related field (or equivalent experience).
• Certifications such as CompTIA Network+, Cisco CCNA, or Microsoft MCSA/MCSE are a plus.
• 2+ years of experience in network and system administration (Windows & Linux environments).
• Hands-on experience with firewalls, network troubleshooting, and system security best practices.
• Knowledge of TCP/IP, VLANs, DNS, DHCP, and VPNs.
• Experience with virtualization (VMware, Hyper-V) and cloud platforms (Azure, Office 365) is beneficial.
• Strong problem-solving skills with the ability to diagnose and resolve IT issues efficiently.
• Ability to lift and install IT hardware (servers, switches, cabling) as needed.
  Willingness to be on-call for critical IT issues outside business hours when required.

• Support and maintain Windows Server environments (Active Directory, DNS, DHCP, Group Policy).
• Assist in monitoring and maintaining firewalls (e.g., Fortinet, Cisco) under IT security guidelines.
• Troubleshoot network connectivity issues, including VLANs, routing, VPNs, and wireless infrastructure.
• Provide helpdesk and technical support to employees for hardware, software, and network issues.
• Support IT security measures, including firewall configurations, endpoint security, and vulnerability management.
• Assist in network infrastructure maintenance, including switches, routers, cabling, and physical server setups.
• Work on IT projects such as system migrations, upgrades, and security enhancements as directed.
• Document IT procedures, troubleshooting steps, and system configurations.
• Ensure compliance with industry security standards (NIST, CMMC, ISO 27001) as part of the IT team