IT Administrator (Philippines) at J4RVIS

, , Philippines -

Full Time

Start Date

Immediate

Expiry Date

11 May, 26

Salary

0.0

Posted On

10 Feb, 26

Experience

2 year(s) or above

Remote Job

Yes

Telecommute

Yes

Sponsor Visa

Skills

Identity And Access Management, Microsoft Intune, Device Management, IT Asset Management, User Support, Security Operations, ISO Compliance, Troubleshooting, Microsoft Defender, SaaS Tools, Communication Skills, Autonomous Work, System Improvements, Operational Risks, Employee Onboarding, Employee Offboarding

Industry

IT Services and IT Consulting

Description

About the Role As the IT Administrator at J4RVIS, you will own and safeguard our internal technology environment. You are the primary point of contact for user support and the end-to-end owner of our identity, device, and security landscape. This is a hands-on, autonomous role where you manage daily IT operations while proactively strengthening our systems, security posture, and ISO compliance. You will work independently, set your own execution roadmap, and ensure our team remains secure, connected, and productive—without constant oversight. Responsibilities Own identity and access management across core systems (Microsoft Entra ID, Salesforce, Rippling, and other SaaS tools) Manage device provisioning and lifecycle using Microsoft Intune, including laptops and mobile devices Maintain accurate IT asset and software license inventories, monitoring usage and compliance Operate and manage the IT helpdesk, owning tickets end-to-end and providing timely user support Manage security operations using Microsoft Defender, monitoring risks and responding to vulnerabilities Ensure IT operations and documentation meet ISO compliance standards and audit requirements Execute employee onboarding and offboarding, ensuring Day 1 readiness and secure access removal Proactively identify system improvements, security enhancements, and operational risks Skills & Experience 3+ years’ experience in an internal IT, IT operations, or IT coordinator role Strong hands-on experience with Microsoft Intune, Defender, and Entra ID (Azure AD) Experience managing SaaS access, device management, and IT asset inventories Solid understanding of security best practices and compliance-driven environments (ISO experience preferred) Proven ability to work autonomously in a remote role and manage priorities independently Strong troubleshooting skills across hardware, software, and connectivity issues Clear written and verbal English communication skills WHY YOU SHOULD JOIN J4RVIS: Become better at what you do. You will be challenged to learn every day, work on exciting projects and be provided with unique learning and mentoring opportunities from our CTA. Be yourself. “Everyone has a role, everyone has a purpose.” Be the leader you wish you had and bring your authentic self to work. We celebrate each other’s uniqueness. Succeed from anywhere. No matter if working from the office, from home, we empower you to unlock your true potential through a progressive workplace and provide you with the tools to do so. Have fun along the way. We place immense emphasis on our culture and our team genuinely enjoys working with each other and spending time together both in and outside of work - never a dull day at J4RVIS! SOME OF OUR PERKS Salesforce/Mulesoft/Project Management certifications paid for by J4RVIS Work From Anywhere for up to 2 weeks a year Flexible working arrangements 3 months paid parental leave for primary carers 2 days of study leave per quarter J4You Rewards (Work Anniversary Reward) Home office expense allowance Are you ready to create a better tomorrow? “When you join J4RVIS, you become part of a collaborative culture. We are a politics free workplace where everyone has a voice. Everyone is a leader, valued equally for their authenticity, background & skill.”

Responsibilities

The IT Administrator will manage identity and access management, device provisioning, and IT helpdesk operations. They will also ensure compliance with ISO standards and proactively identify system improvements.