IT Administrator at Riverside Technologies Inc

North Sioux City, South Dakota, United States -

Full Time

Start Date

Immediate

Expiry Date

15 Jun, 26

Salary

0.0

Posted On

17 Mar, 26

Experience

2 year(s) or above

Remote Job

Yes

Telecommute

Yes

Sponsor Visa

Skills

Technical Assistance, User Training, Network Maintenance, Hardware Repair, Software Installation, Diagnostic Programs, LAN Support, WAN Support, Ticket Management, Windows Desktop, Windows Server, Linux, Microsoft Office, M365, Azure, Database Management

Industry

IT Services and IT Consulting

Description

Description Riverside Technologies Inc. is currently seeking a full-time IT Administrator to join our team. Job Summary: Do you love solving problems that others can’t fix? Are you comfortable walking novices through complicated computer tasks? If so, we need you on our IT team! The ideal candidate will have experience explaining complex solutions to intricate problems and will thrive on helping people. They will also enjoy designing, setting up, and managing a secure internal IT infrastructure. If this is you, we welcome your application! What You’ll Be Doing: Providing technical assistance and support for users, computer systems, software, and hardware Training users on basic computer usage Maintaining computer systems and complex networks Installing, modifying, cleaning up, and repairing computer hardware, peripherals, and software Running diagnostic programs and asking questions to determine the nature of a problem Resolving technical problems with Local Area Networks (LAN), Wide Area Networks (WAN), and other systems Responding to users seeking help via email, chat, and phone calls as well as providing deskside support Using industry standard management tools, event monitoring, and ticket management Performing other related duties as assigned Requirements What You’ll Need: High school diploma or GED required (prefer college degree in Computer Science, Network Administration, or 5+ years' experience in similar role) Demonstrable proficiency in Windows desktop and server Operating Systems, Linux, Microsoft Office applications, common PC hardware, server-class hardware, enterprise-class storage systems, firewalls, and networking equipment, M365, and Azure Experience managing relational databases, web servers, and enterprise applications A+, Network+ certifications preferred but not required Must be available for varying shifts depending on need Must be able to participate in on-call/after-hours support Excellent customer service skills Strong verbal and written communication and problem-solving skills Ability to work efficiently within a team Must have exceptional driving record and have a valid driver’s license Ability to travel when required Must have ability to lift 60 lbs. as well as know and use proper lifting techniques Must be able to pass drug screening and background check Punctuality and tenacity required What You Can Look Forward to: We offer a competitive salary and benefits package, including 401(k) with match, medical, dental, vision, paid holidays, and a generous PTO plan. PASSION: A passionate work environment – we are passionate about finding unique, creative solutions to our customers’ challenges. CREATIVITY: A creative environment with creative people – we enjoy finding creative solutions to different challenges. TEAMWORK: A team-centric environment - we thrive on working with others to reach a common goal.

Responsibilities

The IT Administrator will provide technical assistance and support for users, computer systems, software, and hardware, while also training users on basic computer usage. Key duties include maintaining computer systems and complex networks, installing and repairing hardware/software, and resolving technical issues across LAN and WAN environments.