PRIORITY MAY BE GIVEN TO THE FOLLOWING DESIGNATED EMPLOYMENT EQUITY GROUPS: WOMEN, INDIGENOUS PEOPLES* (FIRST NATIONS, INUIT AND MÉTIS), PERSONS WITH DISABILITIES AND RACIALIZED PERSONS*.

• The Employment Equity Act, which is under review, uses the terminology Aboriginal peoples and visible minorities.
  Candidates are asked to self-declare when applying to this hiring process.
  City: Ottawa
  Organizational Unit: Knowledge, Information and Technology Services
  Classification: CS-2
  Tenure: Continuing
  Language Requirements: English
  Work Arrangements: Due to the nature of the work and operational requirements, this position is eligible for a hybrid work arrangement (combination of working onsite and telework). Employees in this position who telework will be required to travel to the identified work site at least three times per week or a minimum of 60% of their regular work schedule at their own expense.

At NRC, we recognize that Indigenous candidates may have important connections to their communities and you may be eligible for an exception to this work arrangement. Alternative work arrangements may also be considered to accommodate candidates as required. To learn more about these options, please contact the hiring team using the contact information below.

• Offsite option: While the official location of work for this position will be an NRC facility within Canada, the option of an offsite or a hybrid work arrangement (a combination of working onsite and offsite) may be possible.

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EDUCATION

• College diploma in Computer Science or related field.
• Bachelor degree in Computer Science from a recognized University considered an asset.
• Consideration may be given to candidates with significant experience and a High School diploma
  For information on certificates and diplomas issued abroad, please see Degree equivalency

EXPERIENCE

• Significant* experience in supporting MacOS.
• Significant* experience installing, configuring, and maintaining desktop hardware, software and peripherals for Apple computers..
• Significant* experience writing technical documents, including software installation documents and Helpdesk knowledgebase articles.
• Significant experience is defined as having the depth and breadth of experience that would normally have been gained performing the duties over a period of three (2) years or more

Experience in the following is considered an asset:

• Experience in programming and/or scripting.
• Experience supporting Servers/VM.
• Experience with Microsoft Intune.
• Experience with OS Hardening such as CIS Benchmark.
• Experience with Jamf

LANGUAGE REQUIREMENTS

English
Information on language requirements and self-assessment tests

We are looking for a Information Systems Security Specialist to support our Knowledge, Information, and Technology Services Branch (KITS). The ideal candidate would be someone who shares our core values of Integrity, Excellence, Respect and Creativity. You might be the person we are looking for to fill this position to administer an end user device Security System for Mac systems.
The incumbent will work as a member of the Standards and Desktop Infrastructure team within the Knowledge, Information, and Technology Services Branch (KITS), providing clients with IT support services for distributed computers and networks within the various Research Centres/Branches/IRAP of NRC.
He/she/they will assist in managing and maintaining the Mac computers in the production environment using centrally managed tools like Jamf. Assisting with writing documentation and creating/reviewing processes.
He/she/they will be participating in the Mercury Legacy project to onboard current Mac devices into our infrastructure.