WHO WE ARE:

NMITE is a bold and innovative new entrant in UK Higher Education, based in Hereford, with a vision for regional impact and global recognition. We aim to revolutionise engineering education and lifelong learning by delivering hands-on, challenge-led learning experiences that are deeply embedded in industry and community.
We are passionate about making a real difference, and our team is at the heart of it. Whether you’re helping us build systems or craft the future of education, we want people who see the opportunity in building something new – and who want to grow with us on that journey.

YOU’LL BE A GREAT FIT IF:

• You have a genuine interest in IT systems and are keen to grow in a hands-on, technical role.
• You’re curious, a natural problem-solver, and enjoy figuring out how things work.
• You can explain tech concepts clearly to non-technical colleagues.
• You’re proactive, detail-focused, and enjoy working collaboratively with different teams.
• You’re comfortable working flexibly in a fast-changing environment – and excited to be part of something new.
• You’re looking for a long-term opportunity where your contributions will matter and your development is supported.

KEY SKILLS AND BEHAVIOURS:

• Technical Curiosity – You have a strong desire to explore and understand how systems work, always seeking smarter ways to do things.
• Problem Solving – You approach challenges methodically, using logic and creativity to troubleshoot and resolve issues.
• Clear Communication – You can explain complex technical information in a way that’s easy to understand, and you’re comfortable engaging with stakeholders at all levels.
• Collaboration – You work well with others, share ideas openly, and build strong relationships across departments.
• Adaptability – You thrive in a dynamic environment and can pivot quickly when priorities shift.
• Initiative – You take ownership of your work, seek out opportunities to improve systems, and aren’t afraid to ask questions or propose new ideas.
• Attention to Detail – You take care to get things right, whether you’re writing a line of code or documenting a process.
• Growth Mindset – You’re open to feedback, eager to learn, and view challenges as opportunities for development.
  Our Values & Behaviours: NMITE aims to be a game changer. Its staff must be able to balance the need to create a well-run, self-critical institution where good governance and rigorous quality controls are in place, with the need to test (and push) the boundaries of existing practice to create new approaches to engineering education. The way we work together is crucial to this mission and our values and behaviours must reflect this.

THE ROLE:

NMITE is seeking a technically curious and adaptable IT Analyst who is excited by the opportunity to support and develop innovative IT systems that enable our organisation to grow and thrive. You’ll play a key role within a small but dynamic IT team, collaborating across departments to help deliver internal solutions and technical support that improve processes, infrastructure, and user experience.
This is a growth-focused role – perfect for someone with a strong interest in IT and technology who is ready to develop their technical skillset and contribute meaningfully to an organisation on the rise. You’ll work across areas such as systems development, support, process automation, and cloud platforms, with opportunities for progression and ownership as you grow.

RESPONSIBILITIES MAY INCLUDE:

• Supporting the design, implementation, and maintenance of NMITE’s internal IT solutions.
• Collaborating with internal teams to gather requirements and help shape scalable digital tools.
• Working with Microsoft Power Platform and cloud-based technologies to improve operational efficiency.
• Contributing to IT support, troubleshooting, and documentation of technical procedures.
• Assisting with IT projects, from concept to roll-out, helping users adapt and adopt solutions.
• Liaising with third-party service providers to ensure effective systems and service delivery.
• Staying up to date on digital trends and helping NMITE explore new technologies.