IT Analyst (ServiceNow Platform) at OceanaGold

Dunedin, Otago, New Zealand -

Full Time

Start Date

Immediate

Expiry Date

18 Jun, 26

Salary

0.0

Posted On

20 Mar, 26

Experience

0 year(s) or above

Remote Job

Yes

Telecommute

Yes

Sponsor Visa

Skills

ServiceNow Platform, JavaScript, JSON, REST, SOAP, API, Integration Hub, Client Scripts, Business Rules, ACLs, UI Policies, Flows, Catalogue Items, Notifications, Troubleshooting, ITIL4

Industry

mining

Description

Company Description OceanaGold is a growing mid-tier gold and copper producer listed on the Toronto Stock Exchange (TSX). With four operating mines—Haile in the USA, Didipio in the Philippines, and Macraes and Waihi in New Zealand—we are committed to safe, responsible mining that generates strong returns and supports sustainable development. Our purpose is mining gold for a better future. The gold, copper, and silver we produce power renewable energy, life-saving medical devices, and the technology that connects communities. Beyond this, our operations drive economic growth and improve health and education outcomes in the regions we serve, supporting over 3,700 direct jobs globally. Guided by our values—Care, Respect, Integrity, Performance, and Teamwork—we strive to be a trusted company people want to work for, partner with, and invest in, creating lasting value for all our stakeholders. Job Description We have an exciting opportunity for an IT Analyst (ServiceNow Platform) to join our Dunedin-based IT team. This role supports the design, development, and ongoing operation of the ServiceNow platform, ensuring it is stable, secure, and aligned with organizational standards. Working under the guidance of the Senior Systems Analyst (ServiceNow) and in close collaboration with an external ServiceNow support partner, the role is additionally responsible for day-to-day platform administration, configuration, and delivery of enhancements across core ServiceNow capabilities. Key role requirements: Support the day-to-day administration of the ServiceNow platform. Assist with the development & configuration of ServiceNow applications, workflows, forms and business logic using JavaScript, JSON and ServiceNow scripting. Configure and maintain client scripts, business rules, ACLs, UI policies, flows, catalogue items, notifications and data structures. Support integrations between ServiceNow and external systems using REST, SOAP, Integration Hub and other APIs. Assist with testing, deployment and promotion of changes across environments in line with platform governance. Perform unit testing, troubleshooting, and debugging of ServiceNow applications. Contribute to process automation and multi-system integration projects. Build and maintain technical documentation for configurations, integrations and customisations. Participate in platform upgrades and ensure custom applications remain compatible. Collaborate with business stakeholders to translate requirements into technical solutions. Support the implementation of ITIL4 best practices within the ServiceNow platform. Complete ServiceNow training and obtain Certified System Administrator (CSA) within the first 6-12 months. Qualifications Bachelor’s degree in information technology or equivalent, Computer Science, Business Analyst, Business Administration or relevant experience. Full class 1 drivers licence is preferred. Unrestricted work rights / current New Zealand Visa is required for this position. Preferred Experience: Any exposure to ServiceNow or similar platforms (e.g. Salesforce, Jira, SAP, workflow tools). Experience with SOAP or other integration methods. Experience with Chrome Developer Tools & Postman (API requests, auth, payload inspection). Experience with JavaScript, JSON. Working knowledge of HTML and CSS. Experience working with REST APIs (consuming or building), including JSON-based request and response payloads. Understanding of web technologies and client/server concepts. Experience working with technical systems in a support, development or engineering role Strong problem solving and troubleshooting skills. Additional Information Residential role, live and work in the stunning region of Otago, NZ. Monday - Friday 8:00-4:30, based in the Dunedin city office Competitive salary + bonus scheme Discounts on retail and services Free Southern Cross Healthcare and Life Insurance Monthly health and wellbeing allowance Long service recognition Living Our Values recognition program Free transport to work Study assistance Access to OceanaGold Employee Assistance Program (EAP) Exceptional working environment where people are valued and respected OGC VALUES: CARE | RESPECT | INTEGRITY | PERFORMANCE | TEAMWORK **Applications close 19 April 2026. Shortlisting will commence immediately. Applicants must be eligible to work in New Zealand. YOU MATTER: OceanaGold is committed to providing equal employment opportunities. We believe a variety of perspectives are not only welcome – they are essential to our success. Should you require any assistance applying for this opportunity, please contact us at [email protected] PLEASE NOTE: APPLICATIONS FROM AGENCIES WILL NOT BE ACCEPTED

Responsibilities

This role supports the design, development, and ongoing operation of the ServiceNow platform, ensuring stability, security, and alignment with organizational standards. Responsibilities include day-to-day platform administration, configuration, and delivery of enhancements across core ServiceNow capabilities.