THE PERSON

We are seeking a keen and ambitious person who wants to join a friendly, well-established team delivering IT services to our colleagues and customers. The person should be an active learner and keen to develop their knowledge of security capabilities, from adherence to regulatory standards and best practices through to risks to the business, threat responses and actions.
The person should already have a broad knowledge of infrastructure and security services, preferably with experience in Financial and/or Insurance Services, and be able to demonstrate a wide and general range of knowledge across the full IT landscape. A good general knowledge of cloud environments, Salesforce environments, security services and their applicability will be key for the success of the role holder.
Knowledge of working with Risk appetites and defining appropriate measures for managing them and of reporting, audit and compliance activities is valuable to ensure security services are delivered appropriately for the business.
We are looking for someone who is keen to expand their knowledge and learn new skills in what is a very diverse role.
Excellent customer-facing and interpersonal skills are extremely important, experience of workshop facilitation is essential, as is the ability to be a fast learner and to undertake and learn a wide variety of tasks. The person should also be professional in their approach and adhere to robust organisational processes and must be detail and quality-oriented in their approach.

SPECIFIC REGULATORY KNOWLEDGE & COMPETENCIES

• Experience working within regulated environments particularly Financial Services and Insurance

ABOUT THE ROLE

This role assists in the management and delivery of Health Shield’s security and infrastructure capabilities. The role has a specific focus on managing and delivering high quality and professional security responses to Customer security questions and requires the role holder to work across a wide range of business and customer stakeholders to ensure infrastructure and security capabilities are effectively communicated and understood and match the risk appetite of the business and its Customers.
The role will require a good understanding of security capabilities across a wide range of platforms and services, including network devices, antivirus, spam and filtering management, SIEM, cloud-based systems, vulnerability and penetration testing regimes, and other capabilities.
The role will also be required to work generally across the rest of Health Shield’s IT capabilities, from infrastructure services through to cloud-based capabilities and the project-led and support-led changes that regularly occur in those services. This could include everything from engaging in projects through to owning service tickets for Health Shield colleagues, therefore the ability and desire to be a quick self-learner of new systems is highly desirable.
The role holder may also be required to own specific IT-led projects and deliver them into the live environment.
The person should also have a strong working knowledge of agile development, toolsets, project practices and of governance models and ensuring good Project Management processes and practices are well documented and followed.