IT & SYSTEMS COORDINATOR

Location: Carnforth
Hours: Full-time | Office-Based | Monday–Friday | 08:00 – 17:00
Salary: £32-32k per annum
Reporting to: IT Manager
Benefits: Lots! to be discussed at interview stage

STEP INTO A ROLE THAT POWERS A GLOBAL BUSINESS.

Are you ready to be the go-to tech expert and play a key role in keeping systems running seamlessly across a fast-paced, growing organisation? This is your chance to join a dynamic environment where IT is critical to the success of the team. From network support to system upgrades, onboarding to cyber security—you’ll be at the centre of it all.
This isn’t just about fixing problems—it’s about driving innovation, streamlining processes, and improving the way people work every single day.

WHAT YOU’LL BE DOING

As the IT & Systems Coordinator, you’ll take the lead on all things tech—supporting users across multiple locations, managing systems and hardware, and pushing forward improvements to infrastructure, processes, and security.

• Be the first point of contact for all IT and system-related queries across UK and North American teams
• Lead or support a wide range of IT projects—from infrastructure upgrades to system enhancements
• Resolve technical issues quickly and effectively, escalating when necessary
• Maintain and troubleshoot PCs, laptops, servers, printers, and network devices
• Monitor and support core systems like firewalls, antivirus, VPNs, and endpoint protection
• Track, maintain, and optimise IT assets throughout their lifecycle
• Identify opportunities to enhance system performance, reliability, and security
• Provide onboarding and training for new team members using key systems
• Maintain clear, up-to-date documentation and knowledge base content
• Collaborate with suppliers and external IT providers to ensure high-quality service delivery
• Support multiple departments with process improvements and smarter system use

WHY THIS ROLE?

• You’ll play a critical part in the success of a modern, growing business
• Your work will impact every team member’s day-to-day experience
• You’ll gain exposure to a wide range of technologies, systems, and projects
• You’ll be empowered to proactively improve processes and suggest innovations
• You’ll work with a collaborative, motivated team that values your input and expertise