IT Application Administrator (f/m/d) at Mytheresa

München, Brandenburg, Germany -

Full Time

Start Date

Immediate

Expiry Date

09 Feb, 26

Salary

0.0

Posted On

11 Nov, 25

Experience

2 year(s) or above

Remote Job

Yes

Telecommute

Yes

Sponsor Visa

Skills

IT Support, Jira Service Management, Confluence, Active Directory, Group Policy, Microsoft 365, Google Workspace, Networking Fundamentals, Endpoint Management, PowerShell, Root-Cause Analysis, Documentation, Communication, Team-Oriented, ITIL, Application Deployment

Industry

Retail Luxury Goods and Jewelry

Description

To support our IT Support & Endpoint Engineer team we are searching for a IT Application Administrator (f/m/d) to be based in our Munich office. Aufgaben WHAT YOU WILL DO Provide onsite 1st & 2nd level support via Jira Service Management; collaborate across teams and meet SLAs. Install, configure, and maintain printers/scanners; administer IP print servers, queues, and drivers. Administer Active Directory & Group Policy (Gruppenrichtlinien): user/group lifecycle and workstation policies. Manage Microsoft 365 and Google Workspace users, groups, licenses, and basic service support. Package, deploy, and patch applications; manage endpoints with Baramundi (or similar) and maintain inventories. Perform first‑line network diagnostics (LAN/WAN/VLAN, DNS/DHCP, Wi‑Fi, VPN, routing/switching) and coordinate with vendors. Automate & document with PowerShell; analyze root causes, create KB/runbooks in Confluence, and follow ITIL processes. Qualifikation WHO YOU ARE 3+ years in IT support (1st & 2nd level) using Jira Service Management & Confluence in SLA‑driven environments. 1–3 years hands‑on with printers/scanners and IP print servers (drivers, queues, server‑side config). Strong Active Directory & Group Policy (Gruppenrichtlinien) skills; user/group lifecycle; Microsoft 365 & Google Workspace admin. Solid networking fundamentals: LAN, WAN, VLAN, routing/switching, DNS/DHCP, TCP/IP, VPN. Endpoint & software deployment; endpoint management (Baramundi preferred; Intune/SCCM/Jamf a plus). Proficient in PowerShell for automation and reporting. Excellent communication in German & English; team‑oriented; working knowledge of ITIL; strong documentation & root‑cause analysis. Benefits WHAT WE OFFER Up to 32 days of holiday, depending on the length of service, starting with 28 days Mobile office with up to 20% of your total contracted hours (job and position permitting) 10 days/year of mobile office abroad in EU-countries (job and position permitting) Language & e-learning courses Staff discount of up to 30% Company pension scheme Discounted membership for selected sports platforms & gyms Discounted travel card Access to LinkedIn Learning Individual support on mental health & well-being (e.g. compatibility work and family life) Social Day Employee Share Purchase Plan WHO WE ARE Mytheresa is one of the leading global digital luxury shopping platforms. Our unique digital experience is based on a sharp focus on high-end luxury shoppers, exclusive product and content offerings, leading technology and analytical platforms as well as high quality service operations. Since January 2021 we are a listed company on the New York Stock Exchange. More than 1,900 employees from over 100 countries work passionately to provide the best shopping experience. Creating a strong as well as a diverse and inclusive team is essential for Mytheresa. For us your expertise and motivation matter more than your individual walk of life. Mytheresa ensures a fast and equal hiring process.

Responsibilities

The IT Application Administrator will provide onsite 1st and 2nd level support, install and maintain printers and scanners, and manage user accounts in Microsoft 365 and Google Workspace. Additionally, the role involves automating tasks with PowerShell and performing network diagnostics.