IT Application Solution Management IV (B4) at Applied Materials

Singapore, , Singapore -

Full Time

Start Date

Immediate

Expiry Date

04 Jun, 26

Salary

0.0

Posted On

06 Mar, 26

Experience

5 year(s) or above

Remote Job

Yes

Telecommute

Yes

Sponsor Visa

Skills

Business Technology Alignment, Solution Discovery, Service Management, Project Portfolio Management, Relationship Management, Solution Architecture, Functional Specifications, Technical Specifications, Software Application Configuration, Testing, Data Conversions, Root Cause Analysis, Incident Resolution, Project Budgeting, Cost Optimization, Change Management

Industry

Semiconductor Manufacturing

Description

Who We Are Applied Materials is a global leader in materials engineering solutions used to produce virtually every new chip and advanced display in the world. We design, build and service cutting-edge equipment that helps our customers manufacture display and semiconductor chips – the brains of devices we use every day. As the foundation of the global electronics industry, Applied enables the exciting technologies that literally connect our world – like AI and IoT. If you want to push the boundaries of materials science and engineering to create next generation technology, join us to deliver material innovation that changes the world. What We Offer Location: Singapore,SGP You’ll benefit from a supportive work culture that encourages you to learn, develop, and grow your career as you take on challenges and drive innovative solutions for our customers. We empower our team to push the boundaries of what is possible—while learning every day in a supportive leading global company. Visit our Careers website to learn more. At Applied Materials, we care about the health and wellbeing of our employees. We’re committed to providing programs and support that encourage personal and professional growth and care for you at work, at home, or wherever you may go. Learn more about our benefits. Key responsibilities: Serve as an interface with multiple sub-groups within a business unit or functional area such as Sales, Operations, Engineering, Service and Finance for the purpose of business technology alignment, solution discovery, service management, project portfolio management, and relationship management. Architect and design complex business process/business application solutions to address cross functional needs, and convert design to functional and technical specifications. Oversee software application configuration, prepare and execute testing (unit, integration, performance, acceptance) and data conversions. Identifies and recommend industry BKM's for integrated solution design and standards. Provides and/or oversees business application functional support services to meet customer performance, availability, service level agreements and customer satisfaction targets. Oversees monitoring of specific IT systems or set of systems and tuning of such systems for availability and performance. Drives completion of root cause analysis and resolution of outages or incident trends coordinating with infrastructure and technical teams, support providers and application vendors. Drives implementation of corrective and preventative actions. Evaluates/recommends/plans life cycle for patches, point releases, and major upgrades. Delivers project and support services within area of responsibility within allocated budget. Develops project budgets. Develops understanding cost model and cost drivers for service(s) and recommend service area budgets and cost optimization activities. May be responsible for timely renewal of maintenance and subscription contracts. Ensures adherence to GIS project management, software application development, testing, service management, change management, RCA and other relevant processes, standards, governance and controls. May manage execution of sox controls and testing, and support internal and external audits. Plan and manage medium to large scale cross functional projects to ensure effective and efficient execution in line with guardrails of scope, timeline, budget and quality. Oversees/manages contingent workers performing services across multiple projects or service areas. Responsible for the selection, on boarding and off boarding of contingent workers in a timely manner. Manages contingent worker project/task assignments and ensure work product quality. Approves contingent worker time sheets/costs. Functional Knowledge: Demonstrates depth and/or breadth of expertise in own specialized discipline or field. Business Expertise: Interprets internal/external business challenges and recommends best practices to improve products, processes or services. Leadership: May lead functional teams or projects with moderate resource requirements, risk, and/or complexity. Problem Solving: Leads others to solve complex problems; uses sophisticated analytical thought to exercise judgment and identify innovative solutions. Impact: Impacts the achievement of customer, operational, project or service objectives; work is guided by functional policies. Interpersonal Skills: Communicates difficult concepts and negotiates with others to adopt a different point of view. Additional Information Time Type: Full time Employee Type: Assignee / Regular Travel: Relocation Eligible: No Applied Materials is an Equal Opportunity Employer. Qualified applicants will receive consideration for employment without regard to race, color, national origin, citizenship, ancestry, religion, creed, sex, sexual orientation, gender identity, age, disability, veteran or military status, or any other basis prohibited by law. We have seen a recent rise in recruitment scams and want to share some info to help you protect yourself during your job search with Applied Materials. Learn More

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Responsibilities

The role involves serving as an interface across various business units to align technology solutions, discover solutions, and manage projects and services. Key duties include architecting complex business application solutions, overseeing configuration, testing, and ensuring service level agreements are met.