POSITION GENERAL SUMMARY:

The Client Technologies Technician provides 2nd-tier support and configuration for packaged and custom applications with the organization. Specifically, the Client Technologies Technician implements and supports technology systems for business applications including Enterprise Resource Planning (ERP), Customer Relationship Management (CRM), and Human Resource Information Systems (HRIS) in addition to other Line Of Business (LOB) applications used by the organization such as Learning Management Systems (LMS) or Student Information Management Systems (SIMS). The Client Technologies Technician is required to provide weekly status reports to their supervisor in the Information Technology (IT) department.

MINIMUM REQUIREMENTS

• Minimum of two years of experience in software and application delivery and support.
• Associate’s or Bachelor’s Degree, or technical institute degree/certificate. Or equivalent work experience.
• Proficiency in Windows 10/11 and Microsoft 365.
• Experience with Active Directory, Group Policy, SCCM.
• Familiarity with ServiceNow or similar ITSM platforms.
• Basic PowerShell scripting for automation and troubleshooting.
• Support for VPNs, remote desktop tools, and MDM solutions (e.g.,Intune).
• Understanding of network basics (TCP/IP, DNS, DHCP).
• Comfortable with collaboration tools like Teams and Zoom.
• Strong troubleshooting and customer service skills.
• Effective communicator with proven reliability and efficiency.
  Job Type: Contract
  Pay: $35.00 - $37.00 per hour
  Work Location: In perso

Please refer the Job description for details