IT Application Support Specialist – 2nd Level Support 100% (f/m/d) at Julius Baer International Limited

Zurich, Zurich, Switzerland -

Full Time

Start Date

Immediate

Expiry Date

13 Sep, 26

Salary

0.0

Posted On

15 Jun, 26

Experience

2 year(s) or above

Remote Job

Yes

Telecommute

Yes

Sponsor Visa

Skills

Application Support, Linux, Shell Scripting, Windows Server, Java Application Servers, Databases, Workload Automation, ITIL, Batch Job Scheduling, Incident Management, Change Coordination, Process Optimization

Industry

Banking

Description

At Julius Baer, we celebrate and value the individual qualities you bring, enabling you to be impactful, to be entrepreneurial, to be empowered, and to create value beyond wealth. Let’s shape the future of wealth management together. Join Julius Baer as an Application Operation, ensuring seamless operations of core banking systems through expert incident resolution, change coordination, and continuous process optimisation. With a focus on stability and efficiency, you’ll play a key role in supporting critical applications, driving automation, and collaborating across IT and business teams in a dynamic financial environment. YOUR CHALLENGE Ensure the smooth operation of core banking applications, focusing on application management (2nd-level support) Process incident tickets generated by monitoring systems and the local service desk within agreed SLAs Coordinate and communicate effectively between incident managers, application service owners, 3rd-level support, other IT/Agile teams, and business stakeholders Act as the local administrative Manager Take over periodical on-call duty (weekly 24/7 rotation) Administer change requests and ensure proper execution of application-related processes Participate in periodic release activities, including weekend deployments Contribute to projects related to operational aspects of existing or newly integrated applications Perform routine data cleansing and maintenance of systems Drive process optimization and automation of repetitive tasks, including handover to L1 (Control Center) Maintain and update application operation documentation and knowledge base Provide support for batch job scheduling and monitoring (e.g., Automic AWA, Control-M, or similar tools) YOUR PROFILE Completed IT training (Degree in Computer Science or equivalent IT-related certification) Minimum of 2 years of professional experience in application support Strong Linux knowledge (shell scripting is an advantage) Solid understanding of Windows OS at server level Familiarity with Java application servers, databases, and workload automation tools (AWA experience is a plus) ITIL Foundation certification Experience in batch job support and scheduling tools (Automic AWA, Control-M, or similar) Ideally, experience in banking or financial services with knowledge of financial products Proven ability to manage small teams or demonstrated project management skills Highly motivated, proactive, and eager to learn new concepts Good written and spoken English We are looking forward to receiving your full job application through our online application tool. Further interesting job opportunities can be found on our Career site. Is this not quite what you are looking for? Set up a job alert by creating a candidate account here. The international reference in wealth management Julius Baer is the leading Swiss wealth management group. We focus on servicing and advising sophisticated private clients from around the world, taking into account what truly matters to them – in their business and personal life, today and for future generations. Headquartered in Zurich, we are present in around 60 locations worldwide, including Bangkok, Dubai, Dublin, Frankfurt, Geneva, Hong Kong, London, Luxembourg, Madrid, Mexico City, Milan, Monaco, Mumbai, Santiago de Chile, Shanghai, Singapore, Tel Aviv, and Tokyo. Why join Julius Baer? At Julius Baer our employees enjoy the benefits of a global company with the support and collegiality of a much smaller one. We are growing quickly, but we remain dedicated to maintaining our accessible structure with flat hierarchies, and approachable and supportive leaders. With offices around the world, we offer an international and stimulating work environment and the opportunity to work with a diverse team of highly motivated colleagues, bringing the best of the bank to our clients. Our core values of Care, Passion, and Excellence define the tone of how we interact with each other and our partners. Committed to your success Whether nurturing young talent with our renowned apprentice scheme, enabling ambitious university graduates to put theory into practice with our Graduate Programme, or providing first-class opportunities for experienced professionals, we look after our employees. We believe in continuous learning as a company and as individuals, which is why we put a focus on the health and well-being of our employees and offer flexible working options, a wide array of benefits, and extensive career development programmes. For more information visit www.juliusbaer.com or contact us via the Contact Form. For recruiting agents, please see the additional information here.

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Responsibilities

Ensure the smooth operation of core banking applications through 2nd-level support, incident resolution, and change coordination. Drive process optimization and automation while maintaining application documentation and managing batch job scheduling.