IT Application Support Technician

at  Imaginary Cloud

If you’re passionate about technology and ready for a challenge, join our team of talented individuals and show your technical skills, creativity, and drive for impact.
You’ll work with the best in the industry in a supportive, happy, and human-centric environment, making seamless technology. That’s why we were recognized as Best Workplace in Europe (medium companies), Best Quality of Life Company and the 2nd Best Great Place to Work in Portugal by Great Place to Work. See for yourself by checking our Glassdoor reviews.

HERE’S AN OVERVIEW OF THE TECHNICAL SKILLS YOU’LL LIKELY HAVE TO EMBARK ON OUR TEAM:

• 2+ years of working experience in systems support and maintenance environment (L3)
• IT Support Technician course or similar
• Excellent analytical and problem-solving abilities
• Experience with troubleshooting application errors and performance issues
• Experience with ITIL or Prince2 - namely Incident, Problem, Change and Issue Management processes
• Ability to quickly adapt to core IT areas, including system operations, network basics, software tools, and programming languages used on web projects
• A good understanding of Object-Oriented Programming (OOP)
• Fluency in English, both spoken and written
• We seek team members who live in Portugal or are willing and legally qualified to live and work there

GET TO KNOW OUR TECH STACK:

• Javascript (React.js, Angular.js, Vue.js, Node.js)
• Ruby / Ruby on Rails
• Python / Django
• Git
• SQL (MySQL / PostgreSQL)
• Mobile development (iOS, Android, React Native)
• Linux / Mac OS - command line
• Automated provisioning tools (Docker / Ansible / Capistrano)
• NoSQL (Mongo, Redis, etc.)
• Photoshop / Figma

Please refer the Job description for details