Key Responsibilities

• Ensure the stability, performance, and availability of business-critical applications
• Lead application support, configuration, and ongoing optimisation initiatives
• Manage incidents, changes, and problem resolution in line with ITIL best practices
• Work closely with internal teams and third-party providers to drive system improvements
• Support data integrity, governance, and reporting requirements across the business
• Manage and support integrations between applications, databases, and external systems.
• Act as the technical owner for assigned business-critical applications.
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