(% of time may vary depending on assignments/projects)

WMS Technology Platform

• Oversee the operations of the WMS technology team and any 3rd party service providers. Ensure resources are fully leveraged and deliver high quality solutions.
• Serve as the IT stakeholder for WMS related projects and partner with the PMO to ensure there is proper resource allocation and there is business alignment to scope.
• Lead regular prioritization and backlog review meetings with the business stakeholders; ensure roadmaps and release schedules align to business priorities.
• Continuously look for opportunities to improve existing functionality and leverage existing features to help the business be more efficient and effective; Research additional technologies that may be a competitive advantage for the business.
• Ensure end-user, system documentation is updated and complete and work with the business leads to ensure there is continuity between business standard operating procedure and system documentation.
• Oversee and maintain the budget for all WMS technologies including software licensing, software maintenance, hardware devices and 3rd party service providers.
• Ensure adherence to GSF’s IT policies and procedure such as production change approval, software development lifecycle, and production outage escalation. (75%)

People Leadership

• Manage the workload for direct reports. Ensure work items are being completed in a timely manner.
• Perform regular one-on-ones to ensure there is a frequent and open line of communication with each team member.
• Set tactical, strategic and career growth goals for each team member. Perform ad-hoc and annual performance reviews.
• Foster a productive and effective environment by practicing service-oriented leadership; provide clarity, clear roadblocks and provide resources.
• Collaborate with other IT leadership to ensure there is alignment on cross functional dependencies and IT-wide initiatives. (25%)