SUMMARY

An opportunity has arisen within our IT Department for an IT Apprentice. The ideal candidate will have some experience of building, configuring PCs and networks and have a passion for IT and technology. Apply Now!

REQUIREMENTSESSENTIAL QUALIFICATIONS

• GCSE or equivalent English (Grade Grade C (4) or above) essential
• GCSE or equivalent Maths (Grade Grade C (4) or above) essential

SKILLS

• Communication skills
• IT skills
• Attention to detail
• Customer care skills
• Problem solving skills
• Number skills
• Analytical skills
• Logical
• Team working
• Initiative

OTHER REQUIREMENTS

Experience required for this role A qualification in IT / ICT and/or industry accreditation A good knowledge of PC hardware with experience of diagnosing problems Good problem solving skills Excellent communication and teamwork skills

Responsibilities:

• Troubleshooting company computer issues
• Problem Investigation, diagnosis & solution implementation
• Documentation of actions and findings
• Repairing computers, laptops and peripherals
• Telephone and email 1st line support
• Preparation of equipment and services in line with work specification and appropriate deadlines
• Implementation of hardware and services
• On-going documentation and administration, updating of records